Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,974 total reviews)
avatar

Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Apr 10, 2010
Recommend
CEO approval
Business Outlook

Pros

If you work hard you often got to take the promotional items. Easy work and often flexible hours. Wasn't too terrible for a high-school retail job!

Cons

Working with people was tough and definitely required patience.

3.0
Mar 24, 2010

Good for College student

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, multiple locations to work at, great discounts, frequently receive gratis based on your performance, the store esthetics makes for a comfortable environment

Cons

management can be very pushy, the comradery among store emplyees is lacking, your peers will report to management on your performance

2.0
Mar 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of fun product Decent amount of hours available (based on your performance) OK discount on product (25%) Good discount on salon services (50%) Some customers are very gracious for your help, making your work rewarding.

Cons

-Very clique-y. Working with all women, it's inevitable. I'm just thankful the management likes me because my work life would be difficult otherwise. -Poor pay. They expect way too much of their staff for the amount of work that's expected of them. -Have to do janitorial work. Varies depending on the day, but it's common to have to sweep, run the floor cleaner, empty and take out garbage, mop the back room, clean out baskets, clean bathrooms, etc. -Many unfulfilled promises of gratis for jobs well done. -Have to con customers into signing up for Instyle subscription-- many come back angry later, waving credit card bill in hand. -Have a 99.9% female customer base guarantees plenty of bitchy customers. -Product training is limited to Prestige department, making it hard for the rest of the staff to have product knowledge. Prestige hours are the first to be cut, leaving the rest of the staff to answer many questions they don't know the answers to. -There's not enough time to do everything that's expected of you... -Schedules are constantly changed without notifying staff. Posted very late in the week as well.

Viewing 13942 - 13944 of 13,974 Reviews

Glassdoor has 14,278 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.