Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,972 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Oct 3, 2010
Recommend
CEO approval
Business Outlook

Pros

The products that you get to sell are fantastic, and the perks of having a salon and licensed salon professionals are great. The discount is reasonable. The company has a great concept in general.

Cons

They do NOT pay reasonably and they operate on unreasonable hours. Basically you run yourself to death and do NOT get compensated for the work load that is asked of you. The part time employees make barely above minimum wage (7.25) and yet even the cashiers are expected to have the knowledge of the cosmetics, skincare and haircare to assist the customer as we do get graded per NPS scores on how knowledgeable we are.

3.0
Sep 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Product Lines Co-workers Friends and Family Discount

Cons

Unclear job expectations Lack of consistency Lack of empathy

3.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

-Opportunity to meet prospective clients on the retail floor -Free educational classes -Gratis -Hourly pay is given if you do not make commission

Cons

-Low starting commission rate -Poor communication by management -It is easy to get fired for an unintentional infraction -Walking on eggshells to avoid getting on managements bad side -Health benefits given only to "senior designer"s and higher -Difficulty reaching "senior designer" level due to overstaffing -Low hours

Viewing 13957 - 13959 of 13,972 Reviews

Glassdoor has 14,276 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.