Unifi Customer Service Representative CSR reviews

2.3

2% would recommend to a friend

(12 total reviews)

Gautam Thakkar

1% approve of CEO

Reviews by job title

12 reviews
2.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to travel on your off days

Cons

The benefits are horrible we are at the bottom of the list no matter how many years you've been with the company This company doesn't care about the well being or mental health of their employees The work environment is very hostile and toxic, the bullying is out of control and yes people report it to HR and NOTHING is ever done about it. Training is a complete joke, they only push you to train just to get it done not to actually learn anything

avatar
Unifi Response
6mo
Thank you for your honest feedback! We appreciate your insight.
1.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

only pro of this job is the flight benefits.

Cons

poor management at the actual airport location, zero communication, zero flexibility, little to no training, no resources/tools needed for the position.

avatar
Unifi Response
1y
Thank you for bringing this to our attention. Your feedback helps us do better.
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