Union Bank reviews

3.9

66% would recommend to a friend

(1,464 total reviews)
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Greg Seibly

82% approve of CEO

47% positive business outlook

Union Bank has an employee rating of 3.9 out of 5 stars, based on 1,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Sep 21, 2014
Recommend
CEO approval
Business Outlook

Pros

I work with tremendously nice people and have found it to be common thread throughout the bank. Compensation is decent. Training is so-so but it is encouraged wherever you can get it.

Cons

Nothing works like it should in this organization. Just getting small tasks done -- such as ordering supplies or a computer or whatever -- is a royal pain because of the 1990's platforms and applications in place. Corporate Directory isn't even correct, so you can't find people when you need help. Japanese culture rotates CEO every three years or so and as a result, the CEO's emphasis is on making Tokyo happy rather than building a great culture, listening to employees, or truly improving the organization beyond making it more profitable. The Retail arm is run by a bunch of monkeys with more ego than intelligence, so it's little wonder the retail biz is floundering. Every department is its own silo because leadership at the highest levels doesn't know how to look at the big picture. It's a joke to think that this bank will ever be in the Top Ten (which is its aspiration). It can't get out of its own way. It does an employee survey every year but hides the majority of the results from the employees because employees always lambaste management -- and then the bank states the same goals every year in "response" to the survey results. In other words, it pretends to care what employees are saying but in fact, it does not care at all. Actually, it doesn't know how to change.

1.0
Jul 16, 2014

SRB

Recommend
CEO approval
Business Outlook

Pros

10 minutes to get to work

Cons

This bank is a complete joke. The business model is based on cold-calling/canvassing hoping for a miracle that someone will actually do business with us. Ironically even if we win their business and they apply for a loan, there is a great chance it will be declined for the most stupid reasons: credit report shows late payment on a gas card 3 years ago OR not having enough income (even tho they have $500k deposit and the loan is only $200k), Incidently, declined borrowers have no problem getting loans elsewhere with better rates/fees. Even employees get their loans from other banks because they get better deal. There seems to be an endless amount of new forms to complete for tracking sales. Not to mention endless conference calls to discuss sales and best practices where the SRBs just bs everything. I worked for other banks and i don't recall one conference call. When someone makes a credit card sale, it's celebrated and emailed to all the bankers. Ironically, for a bank that's been around for 150 years, it doesn't have it's own credit card department. The products are inferior to other banks' products. The company is delusional about the bank being the best. Why would someone open a checking account with union bank with same fees/requirements like Wells/chase/BofA when our locations are very limited, almost non-existent compared to the real banks? Nobody cares about the stupid slogan, "doing right, it's just good business" . The technology is inferior and non-intuitive. It seems like the company grabbed a bunch of high school students to develop it with no insight of how banking works. When WAMU left the banking world, union bank should've bought their technology. The turnover for SRBS is very high but they don't care. We're all expendable. Marketing team. What marketing team??? Where are the tv commercials so people will recognize us?? We have radio ads that are ineffective. The marketing team are branch employees going around businesses like Jehovah's Witnesses. And like Jehovah's Witnesses, we are annoying. Upper management will use their level to intimidate (by using mind games) the folks below them. Someday this pretend bank will be out of business.

1.0
Mar 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Good salary when you start, poor increases. If later you move within UB, newbies get more money and promotions.

Cons

Favoritism, unprofessional and unknowledgeable management, butt-kissing goes a long way, production oriented instead of quality, always expect to do overtime for free, don't expect them to thank you. Worst HR department I've ever seen in 30 years of being in corp environment.

Viewing 61 - 63 of 1,464 Reviews

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