Union Bank reviews

3.9

66% would recommend to a friend

(1,464 total reviews)
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Greg Seibly

82% approve of CEO

47% positive business outlook

Union Bank has an employee rating of 3.9 out of 5 stars, based on 1,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Nov 24, 2018

Why are you trying to ruin things? SERIOUSLY?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few in management who can still lead by example. If you are lucky enough to work under the few amazing talented leaders, you will be guarded from all the horrible, incompetent, demanding, failing, and abusive monster that is Union Bank. It is possible to be happy working here if you are lucky enough to have a manager who is a genuine, talented, & sharp person but that is seriously a slim chance.

Cons

The bank starting from the very top all the way down to bottom of the food chain does not care about their customers or their employees and that is clear. Extreme work load & impossible unrealistic goals just to over stress set you up for failure so that they can rightfully give you chump change come annual reviews. Favoritism, nepotism, dictatorship, no senior management & management accountability. Unbelievable incompetence from demanding managers. Terrible morale, cliques encouraged, bullying encouraged, not a second free to be able to submit the reports you are required to by law as MANDATED REPORTER. Poor training leaving way to much room for error. Seriously lowest technology ever & seriously not user friendly systems, a kindergartner could do a better job in writing the bank policy, procedure, manuals. Almost like they don't want you find any of the banks policy's or manuals. Be prepared to be whipped on your back & work everyday because you're now picking up slack of 4 or more employees who go to lunch & never come back. Don't work if you're hardworking, honest, & want to be appreciated/recognized unless you are also narcissistic & dont care who you have to take out. BYOW bring your own water....

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Union Bank Response
7y
Thank you for your candor and for sharing your thoughts on working here. We’re sorry you feel you had less than an ideal experience during your time with us, as we have worked hard to build a culture of respect and a community of colleagues who expect and inspire the best from one another. We are keenly focused on “customer-centricity.” This includes working with customers to understand their distinctive needs, making banking an exceptional experience, and delivering in-person and digital service options that deliver the ability to bank when, where, and how they want. We wish you all the best in your future career endeavors.
1.0
Oct 28, 2018
Recommend
CEO approval
Business Outlook

Pros

There are none other than locations

Cons

Senior management is ruthless. Trying to be another Countrywide which you know is the worst.

1.0
Sep 20, 2018

Stay away

Recommend
CEO approval
Business Outlook

Pros

Maybe you will have some nice coworkers

Cons

This bank is uncompetitive with any competition. They seem to think we are still in the mid 90’s since much of their software and processes remain antiquated and out of date. Constantly changing policies and creation of extra fire ringed hoops for employees to jump through just to service a customer. They blame it on regulators, but this is not the case as other banks do not have these same issues. Compensation plan for bankers is terrible and they just announced it is getting worse. Now they won’t compensate you except semi-annually which is completely out of sync with other banks. The idiot on the call stated “it’s an industry trend”. That’s total BS. The performance periods have been extended industry wide but most banks will pay on deals quarterly and several banks monthly. Find one of these companies to work for if you don’t want to wait until May of next year to be paid for something you did in September. Underwriting guidelines are subpar and a HELOC takes 60-70 days to close. By that time customers just ask to cancel the process because they can get it done in 15-20 days elsewhere. Even employees don’t use us for lending needs since anyone can find a more competitive bank that has the ambition to get it done quickly within a mile radius of the branch. Sales goals are terrible and focus on metrics that are not possible to meet given low branch traffic (credit cards) and subpar HELOC products. Deposits pay nothing except for a $400 incentive semi-annually if the branch goal is met. Lastly they attempted to do remodels beginning in 2017 but this is failing miserably. Some branches have received a remodel but it is always done on the cheap. Essentially they are making themselves into a crappier version of chase. Other branches are void of a remodel and they ran out of money so these remodels have to be delayed. If you work in one of these then you will be embarrassed to go to work each day as the branches look old and run down.

Viewing 136 - 138 of 1,464 Reviews

Glassdoor has 1,591 Union Bank reviews submitted anonymously by Union Bank employees. Read employee reviews and ratings on Glassdoor to decide if Union Bank is right for you.