Union Bank reviews

This bank is uncompetitive with any competition. They seem to think we are still in the mid 90’s since much of their software and processes remain antiquated and out of date. Constantly changing policies and creation of extra fire ringed hoops for employees to jump through just to service a customer. They blame it on regulators, but this is not the case as other banks do not have these same issues. Compensation plan for bankers is terrible and they just announced it is getting worse. Now they won’t compensate you except semi-annually which is completely out of sync with other banks. The idiot on the call stated “it’s an industry trend”. That’s total BS. The performance periods have been extended industry wide but most banks will pay on deals quarterly and several banks monthly. Find one of these companies to work for if you don’t want to wait until May of next year to be paid for something you did in September. Underwriting guidelines are subpar and a HELOC takes 60-70 days to close. By that time customers just ask to cancel the process because they can get it done in 15-20 days elsewhere. Even employees don’t use us for lending needs since anyone can find a more competitive bank that has the ambition to get it done quickly within a mile radius of the branch. Sales goals are terrible and focus on metrics that are not possible to meet given low branch traffic (credit cards) and subpar HELOC products. Deposits pay nothing except for a $400 incentive semi-annually if the branch goal is met. Lastly they attempted to do remodels beginning in 2017 but this is failing miserably. Some branches have received a remodel but it is always done on the cheap. Essentially they are making themselves into a crappier version of chase. Other branches are void of a remodel and they ran out of money so these remodels have to be delayed. If you work in one of these then you will be embarrassed to go to work each day as the branches look old and run down.

Hours / low pay not the best