Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

65% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 34 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 11 reviews)); "Great coworkers" ((in 9 reviews)); "Advancement Opportunities in food and beverage" ((in 7 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"Long hours and a lot of meetings" ((in 13 reviews)); "low pay compared to other companies" ((in 12 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Upper Management was extremely manipulative, very clique and out" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

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Union Square Hospitality Group

Union Square Hospitality Group reviews

3.8

65% would recommend to a friend

(257 total reviews)

CHIP WADE

73% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.1

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

257 reviews

2.0

May 18, 2016

Don't drink the cool aid

Server

Recommend

CEO approval

Business Outlook

Pros

Health Benefits, 401k match, size of the company and possibilities of advancement.

Cons

Investors are above all, you dont really matter. It is all about money, and image is all fake.

4.0

May 10, 2016

Beverage Director

Assistant director of food and beverage

Recommend

CEO approval

Business Outlook

Pros

Great benefits and culture. Lots of room for movement and advancement. Overall positive work environment. Work life balance encouraged to all staff.

Cons

Low end of competitive salary. They develop staff from within and pay entry level managers on the lower end of the market.

3.0

Apr 18, 2016

Employee at Studio Cafe

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-learning opportunities are available -you are surrounded by very talented chefs -the food is sourced through ethical and sustainable channels -food and beverage is excellent and creative -good hours for a restaurant -good benefits -it is fun to work in a museum

Cons

-asst. managers are inexperienced and clearly do not have mentors teaching them -absentee general manager -there is a lack of presence from executive leadership. there should be a monthly check-in to see how we are doing. -managers have poor communication with staff. (Ex. Still have not received feedback from the employee survey that was taken months ago) -disconnect between CEO's message and what is actually going on day-to-day

Viewing 223 - 225 of 257 Reviews

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Union Square Hospitality Group

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Don't drink the cool aid

Beverage Director

Employee at Studio Cafe

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