Is Union Square Hospitality Group a good company to work for?

Union Square Hospitality Group has an overall rating of 3.8 out of 5, based on over 280 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Union Square Hospitality Group to a friend and 64% have a positive outlook for the business. The best reviews about Union Square Hospitality Group have been left by employees working as Manager , Bartender and Line Cook .

Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

65% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 35 reviews)); "Great Culture and history to learn from" ((in 23 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 8 reviews)); "Excellent benefits, lots of opportunity for advancement, good company culture" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 10 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 5 reviews)); "Upper Management was extremely manipulative, very clique and out" ((in 5 reviews))

What are the top reviewed Union Square Hospitality Group locations?

New York , Brooklyn , Washington , Chicago , Saratoga Springs , Buffalo , Baltimore

Union Square Hospitality Group reviews

3.8

65% would recommend to a friend

(257 total reviews)

CHIP WADE

73% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Union Square Hospitality Group has an employee rating of 3.8 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Union Square Hospitality Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

257 reviews

5.0

Oct 13, 2015

manager

Manager

Recommend

CEO approval

Business Outlook

Pros

great staff and opportunity with many options

Cons

having to leave for reasons beyond my control

5.0

Jun 15, 2015

Couldn't be happier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Couldn't be happier with my time with USHG. Management really cares about staff. Staff becomes like family. Plenty of opportunities to learn and grow (though, not always the ability to move up in the company as folks rarely leave their positions. Who knows, with the massive growth USHG is experiencing, that could change). Benefits are awesome.

Cons

Sometimes feels more corporate than personal (used to be all personal). Sometimes home office doesn't truly "get it" in regards to life in the restaurants. Still, those are petty issues. Some positions should be paid better, but that's a restaurant problem in general, not necessarily a USHG problem.

4.0

Jun 2, 2015

Good environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Environment High performing team Family Atmosphere Fun high impact job

Cons

Management Balance of life Long hours Not enough pay Sometimes can feel crazy

Viewing 241 - 243 of 257 Reviews

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Jobs at Union Square Hospitality Group

Captain - Dining Room