Uniqlo reviews

3.1

41% would recommend to a friend

(7,538 total reviews)
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Tadashi Yanai

61% approve of CEO

40% positive business outlook

Uniqlo has an employee rating of 3.1 out of 5 stars, based on 7,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uniqlo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Sep 18, 2013
Recommend
CEO approval
Business Outlook

Pros

When you first start working here, you already feel that you're part of something big! You do not feel minuscule or intimidated at all by the hierarchy. In fact, you will be constantly learning new things on a daily basis as training will be scheduled into your shifts. You will learn or refine life skills such as time management, sense of urgency, maximizing productivity, and more. Admittedly retail management is not for everybody but if it's for you, go for it as the potential for growth is quick. As with any job, you will either fit right in or it may take you some time to assimilate within the company and let everything soak in. Granted it will not happen overnight but as time passes, you will gradually notice that there are not just pros but also cons in the working environment, especially when the management shifts in a different direction.

Cons

The formula for success is not having a myriad of average employees. Rather it is a strong unified team with the same goals in mind and capable of completing tasks quickly within a timeframe. This is where the problem begins. Not everyone is on the same page on day one. There are stellar employees but by the same token, there are also underachievers. Due to this, veteran employees have to pick up the slack and whenever there are issues, the veterans have to deal with it immediately. Sometimes, even the blame game is played and this creates morale issues when someone is called out on the spot. Aside from that, the job begins to feel mundane when you notice that you do not receive any constructive criticism or feedback to help you improve in order to get promoted. All you get is a simple thank you and carry on with the next task. You begin to feel like a 'Uniqlone.' At times, you get the vibe that you are easily replaceable and disposable and become obsolete like a machine. This is what happens when Uniqlo hires managers from outside with no degree in business management.

1.0
Sep 17, 2013
Recommend
CEO approval
Business Outlook

Pros

-an experience that will teach you to work hard and how to deal with people (both customers and employees) -potentially a fun environment with a great team of people -pay is above average for a retail company -if management likes you, you can grow with the company and climb the ranks -employee discount

Cons

-employee moral is very low -people of all levels are often stressed out or crying, usually in poor health conditions due to overworking -to be promoted you need to fit the "UNIQLO" type aka there is heavy favoritism -labor conditions are terrible, often times labor laws are broken (among other laws) -if you are salaried expect to work 10 hour days minimum (most managers work 12-15 hours a day) -most companies offer a much better benefits package -scheduling practices are a joke... the schedules are made weekly and approved last minute -work life balance is nonexistent -very high turnover ratio... for a good reason

Viewing 7447 - 7449 of 7,538 Reviews

Glassdoor has 8,856 Uniqlo reviews submitted anonymously by Uniqlo employees. Read employee reviews and ratings on Glassdoor to decide if Uniqlo is right for you.