United Airlines reviews

3.8

72% would recommend to a friend

(7,198 total reviews)
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Scott Kirby

66% approve of CEO

71% positive business outlook

United Airlines has an employee rating of 3.8 out of 5 stars, based on 7,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

7K reviews
1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great travel benefits, you can travel on other airlines standy as well

Cons

In DT TechOps, the PO, BA, and PM responsibilities have been merged into one PM role. PMs are now expected to own strategy, requirements, backlog, stakeholder alignment, delivery tracking, documentation, and execution support. This workload is unrealistic for one person, especially across multiple applications and competing priorities. Leadership often holds PMs accountable for delays or gaps, even when the root issue is limited staffing and unclear role boundaries. Instead of hiring dedicated support, more responsibilities continue to fall on the PM role. This creates an unsustainable model that increases burnout and makes it harder to deliver quality

4.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

work culture is truly amazing and ability to connect with other people in different departments is easier than you would think!

Cons

salary is less than what I would want but other benefits would make up for it

Viewing 64 - 66 of 7,198 Reviews

Glassdoor has 8,021 United Airlines reviews submitted anonymously by United Airlines employees. Read employee reviews and ratings on Glassdoor to decide if United Airlines is right for you.