Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (17) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Flexible Schedule and it's easy to pass quality." ((in 5 reviews)); "Fair pay And opportunity for commission" ((in 5 reviews)); "The work is not very difficult, the people are extremely helpful" ((in 4 reviews)); "Remote work from home position" ((in 4 reviews)); "Relaxed work environment and relatively flexible work hours." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Favoritism to top sales performers but you can make a living." ((in 6 reviews)); "Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 3 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(105 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

105 reviews

3.0

Feb 5, 2022

Terrible pay

Compliance officer

Recommend

CEO approval

Business Outlook

Pros

Set schedule so set pay.

Cons

Terrible pay for the amount of work.

5.0

Dec 21, 2021

Hi

Accountant

Recommend

CEO approval

Business Outlook

Pros

It is Great company to work for

Cons

There are no cons as of yet

2.0

Nov 9, 2021

Revolving door with high turn over rates

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Relaxed work environment and relatively flexible work hours. The people were generally pleasant to work with.

Cons

Difficulty making a commission check. It was almost as if the company went out of their way to prevent you from being able to make a commission check. They claimed to be flexible with your schedule but truly weren't. Advancement was limited and they lacked uniformity in general collections processes. You basically had to guess if you were doing your job right everyday.

Viewing 28 - 30 of 105 Reviews

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Jobs at United Collection Bureau

Customer Service Representative (Patient Representative)

Correspondence Response Specialist

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United Collection Bureau

United Collection Bureau reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible pay

Hi

Revolving door with high turn over rates

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