Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (17) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Great people to work with and great potential for growth." ((in 5 reviews)); "Fair pay And opportunity for commission" ((in 4 reviews)); "Remote work from home position" ((in 4 reviews)); "Great benefits available." ((in 4 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Other managers have HORRIBLE attitude." ((in 4 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

United Collection Bureau reviews

2.5

32% would recommend to a friend

(105 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

1.0

May 14, 2020

Awful

Debt collector

Recommend

CEO approval

Business Outlook

Pros

I don’t have any. The girl that does the interviews is gorgeous, though.

Cons

Everything. They don’t care about their employees well being. The training SUCKS. E were supposed to have 2 weeks of training and then a week of “practice.” Instead, we just got a week of classroom training and then started on the phones.

United Collection Bureau Response

6y

We are disappointed to hear that your experience did not meet your expectations. We will certainly look into your concerns noted here to determine how we may be able to improve upon the experience.

5.0

Jun 8, 2018

Recruiting Manager

Recruiting manager

Recommend

CEO approval

Business Outlook

Pros

In Jeffersonville, IN it’s a new start up with growth and opportunity. The managers work together to help everyone and want nothing but success!

Cons

None. So far my experience has been great!

United Collection Bureau Response

7y

Great to hear that your experience is a positive one! We appreciate our teams and love to hear things are going well! Please continue to provide feedback to the leadership team so we continue to meet your expectations.

5.0

Jun 8, 2018

Company

Office manager

Recommend

CEO approval

Business Outlook

Pros

Wonderful management staff. Very caring and helpful staff members, one big family

Cons

Nothing bad to say about this company

United Collection Bureau Response

7y

Great to hear that your experience is a positive one! We appreciate our teams and love to hear things are going well! Please continue to provide feedback to the leadership team so we continue to meet your expectations.

Viewing 40 - 42 of 105 Reviews

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Jobs at United Collection Bureau

Correspondence Response Specialist

Customer Service Representative (Patient Representative)

Correspondence Response Specialist