Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (17) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Great people to work with and great potential for growth." ((in 5 reviews)); "Fair pay And opportunity for commission" ((in 4 reviews)); "Remote work from home position" ((in 4 reviews)); "Great benefits available." ((in 4 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Other managers have HORRIBLE attitude." ((in 4 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(105 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

3.0

Jan 25, 2022

About UCB

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There were no pros for me.

Cons

U must collect to pay for your seat.

3.0

Oct 12, 2021

Okay job

Collector

Recommend

CEO approval

Business Outlook

Pros

Okay pay and work hours

Cons

Management doesn't have control no employee appreciation

2.0

Sep 15, 2021

Overall a decent job

Collector

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good people, nice environment

Cons

Slow, hard to reach monthly goal, terrible supervision.

Viewing 79 - 81 of 105 Reviews

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Customer Service Representative (Patient Representative)

Correspondence Response Specialist

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United Collection Bureau

United Collection Bureau reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

About UCB

Okay job

Overall a decent job

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