Does United Collection Bureau pay their employees well?

According to anonymously submitted Glassdoor reviews, United Collection Bureau employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at United Collection Bureau. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Collection Bureau?

32% of United Collection Bureau employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Collection Bureau 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at United Collection Bureau?

Debt Collector (17) , Collections Specialist (13) , Collector (11) , Customer Service Representative (5) , Supervisor (5) , Collection Specialist (4) , AGENTE (3) , Telefonista Call Center (3) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at United Collection Bureau according to real employee reviews?

"Flexible Schedule and it's easy to pass quality." ((in 5 reviews)); "Fair pay And opportunity for commission" ((in 5 reviews)); "The work is not very difficult, the people are extremely helpful" ((in 4 reviews)); "Remote work from home position" ((in 4 reviews)); "Relaxed work environment and relatively flexible work hours." ((in 3 reviews))

What are the cons of working at United Collection Bureau according to real employee reviews?

"Favoritism to top sales performers but you can make a living." ((in 6 reviews)); "Other managers have HORRIBLE attitude." ((in 4 reviews)); "Low Pay Ignorant misguided upper management, Ever changing policies that effect commission pay." ((in 3 reviews))

What are employees saying about United Collection Bureau layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Collection Bureau layoffs and their outlook for job security at United Collection Bureau in 2026.

What are the top reviewed United Collection Bureau locations?

Toledo , Davie , Jeffersonville , Miramar , Maumee , Columbus , Fort Lauderdale , Miami , Chicago , Holland , Pembroke Pines , Sunrise

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United Collection Bureau

United Collection Bureau reviews

2.5

32% would recommend to a friend

(105 total reviews)

Sanju Sharma

35% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

2.8

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

2.3

Culture & values

United Collection Bureau has an employee rating of 2.5 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Collection Bureau employee rating is 33% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

3.0

Nov 12, 2019

Info

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Seems good for the now

Cons

None for me at this time

United Collection Bureau Response

Great to hear! We appreciate your willingness to share and hope to continue meeting your expectations!

1.0

Apr 11, 2019

This company WILL lie to you.

Collector

Recommend

CEO approval

Business Outlook

Pros

I can't think of any but a base paycheck.

Cons

They make hazardous decisions. They will find a way not to pay out commission. I don't think they realize that commissions are considered wages in the state of Florida. For those tenured collectors who took the job based on commission payout with the understanding that there is a multiplier you must meet, you get paid a percentage of the overage fee you collect reguardless of the account age, your oral agreement was broken.

United Collection Bureau Response

We are disappointed to hear that your experience did not meet your expectations. We will certainly look into your concerns noted here to determine how we may be able to improve upon the experience.

1.0

Feb 23, 2019

Nope

Collection specialist

Recommend

CEO approval

Business Outlook

Pros

The hourly pay is better than most places

Cons

Management acts like they are better than everyone who isn't salary

United Collection Bureau Response

We are disappointed to hear that your experience did not meet your expectations. We will certainly look into your concerns noted here to determine how we may be able to improve upon the experience.

Viewing 88 - 90 of 105 Reviews

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Jobs at United Collection Bureau

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Correspondence Response Specialist

Correspondence Response Specialist

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United Collection Bureau reviews

Ratings by category

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Info

This company WILL lie to you.

Nope

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