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United Ground Express

Engaged Employer

United Ground Express reviews

2.6

34% would recommend to a friend

(339 total reviews)

26% positive business outlook

United Ground Express has an employee rating of 2.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Ground Express employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

339 reviews
1.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

flight benefits WHEN you can use them

Cons

the scamming and unprofessionalism is OFF the charts. I have NEVER worked for a more unprofessional company in America OR anywhere else in the world. They treat their employees like they are slaves, lie to them every chance they can, and expect employees to be treated like trash and say NOTHING. Plus, I have never worked anywhere that you must PAY someone to pick up your shifts, which seems borderline illegal

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United Ground Express Response
6mo
Thank you for taking the time to share your feedback. We’re sorry to hear your experience was not positive. United Ground Express is committed to maintaining a respectful, professional, and compliant workplace. We take concerns regarding employee treatment, leadership behavior, or workplace practices seriously and review them when they are reported through the appropriate channels. We also want to clarify that UGE does not have a policy requiring employees to pay someone to cover shifts. If this occurred, we encourage the reviewer to share the details directly with HR so it can be reviewed appropriately. We value employee feedback and remain committed to creating a workplace where team members feel supported, respected, and heard.
2.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Travel benefits, a lot of really great coworkers

Cons

Favoritism, communication, management allows bullying, intimidation and an atmosphere of aggression by those in leadership

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United Ground Express Response
9mo
Thank you for taking the time to share your experience with UGE. We’re glad to hear that you’ve enjoyed the strong sense of teamwork and the great benefits our employees receive — those are two things we take great pride in. We’re sorry to hear about your experience with management. Leadership at every level plays a vital role in shaping a positive and supportive work environment, and feedback like yours helps us continue to improve. Our goal is to ensure open communication, respect, and accountability across all stations and teams. UGE remains a great place to work for those who are passionate about aviation, teamwork, and personal growth. From flight privileges and advancement opportunities to the strong connections built among coworkers, we’re proud of the culture our people create every day. Thank you again for your feedback and for being part of what makes UGE unique.
1.0
Sep 4, 2025

Lowest on the Pole

Recommend
CEO approval
Business Outlook

Pros

flight benefits start from day 1 for you and family

Cons

The management is terrible. No people skills, lots of micromanaging, favoritism up the ying yang and very unprofessional management. Especially Noel.

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United Ground Express Response
10mo
Thank you for sharing your experience. We’re glad you appreciate the flight privileges—this is a benefit that many of our employees enjoy as part of working in aviation. We’re sorry to hear your concerns about management, as respect and fairness are central to our values at UGE. We are always working to strengthen leadership skills, improve communication, and build a workplace where every employee feels supported. UGE continues to be a great place to work, with opportunities for growth, teamwork, and unique benefits that make being part of this industry rewarding. Best regards, United Ground Express
Viewing 31 - 33 of 339 Reviews

Glassdoor has 342 United Ground Express reviews submitted anonymously by United Ground Express employees. Read employee reviews and ratings on Glassdoor to decide if United Ground Express is right for you.