Is United Rentals a good company to work for as a Service Manager?

Service Manager professionals working at United Rentals have rated their employer with 4.2 out of 5 stars in 35 Glassdoor reviews. This is a higher than average score with the overall rating of United Rentals employees being 4.1 out of 5 stars. Search open Service Manager Jobs at United Rentals now and start preparing for your job interview by browsing frequently asked Service Manager interview questions at United Rentals .

Does United Rentals pay Service Manager employees well?

Service Manager professionals rate their compensation and benefits at United Rentals with 4.0 out of 5 stars based on 35 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Service Manager salaries at United Rentals.

What are the top reviewed jobs at United Rentals?

Outside Sales Representative (286) , Inside Sales Representative (279) , Branch Manager (166) , Sales Representative (70) , Equipment Associate (52) , Field Service Technician (49) , Operations Manager (46) , ISR- Inside Sales Representative (39) , Sales Intern (39) , Sales Associate (36) , Service Manager (35) , Manager (33) , Truck Driver (32) , OSR Outside Sales Representative (31) , Service Technician (28)

What are the pros of working at United Rentals according to real employee reviews?

"Great benefits and they try to put a system in place to make the job easy." ((in 304 reviews)); "Good hours and pay for the week and no weekends ever" ((in 205 reviews)); "Great people to work with..every one willing to help out and work as a team" ((in 106 reviews)); "Work life balance is good!" ((in 45 reviews)); "great company to work for they take care of their employees." ((in 43 reviews))

What are the cons of working at United Rentals according to real employee reviews?

"This company is losing a lot of talented employees to their competition because of poor management." ((in 146 reviews)); "Long hours and can be stressful at times" ((in 71 reviews)); "Direct manager was micro" ((in 42 reviews)); "Long hours are necessary to keep up with sometimes overwhelming demand" ((in 21 reviews)); "If you have a bad branch manager you will get almost no support." ((in 19 reviews))

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United Rentals

United Rentals Service Manager reviews

4.2

92% would recommend to a friend

(35 total reviews)

Matthew Flannery

99% approve of CEO

90% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.1

Career opportunities

4.0

Compensation and benefits

3.4

Work/Life balance

2.9

Senior management

Service Manager employees have rated United Rentals with 4.2 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Service Manager professionals have an excellent working experience there. United Rentals is rated in line with the average (within 1 standard deviation) by Service Manager professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

35 reviews

4.0

Jul 11, 2025

Rewarding

Service manager

Recommend

CEO approval

Business Outlook

Pros

Culture and safety are great, though work life balance depends on your direct Manager.

Cons

Working with other stores to maintain quality is frustrating.

2.0

Nov 6, 2024

Management

Service manager

Recommend

CEO approval

Business Outlook

Pros

Good workload equipment to do job is in good condition.

Cons

Management roll over quickly no warning comes in and lays of people.

5.0

Jul 23, 2024

Great company

Service manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits Great support team

Cons

Work/ Life Balance Stressful Long hours

Viewing 1 - 3 of 35 Reviews

Jobs at United Rentals

Lead Project and Logistics Manager, Specialty - ROS

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United Rentals

United Rentals Service Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Rewarding

Management

Great company

Jobs at United Rentals

United Rentals reviews FAQs

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