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United Site Services

Engaged Employer

United Site Services reviews

2.3

23% would recommend to a friend

(452 total reviews)
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Brandt McKee

54% approve of CEO

22% positive business outlook

United Site Services has an employee rating of 2.3 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Site Services employee rating is 38% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

452 reviews
1.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

They have a good benefit package and none of their paychecks bounced...that's about it.

Cons

A lot of turnover. Very poor customer service is a service driven industry. The pump truck drivers while most are good employees, it only takes a couple to make life a living hell. Because of a lack of quality candidates for the position, they take anyone with a heartbeat that can string a few words together to form a complete sentence. Lower and middle management, the ones I dealt with were completely incompetent. I went thru five managers in my two years there. USS grows their business by acquiring all the local mom and pop shops, so the customers with a need for their services have no choice but to use them. Many, many headaches because of the lack of satisfactory customer service. Calls from construction project managers 6am thru 7pm dealing with complaints and irate customers. Made me want to put a bullet in my brain

1.0
Aug 12, 2013
Recommend
CEO approval
Business Outlook

Pros

If you work for a company that is purchased by this giant, your first two years are going to be sweet! When the take over begins this group does everything to make you feel like all of your years of service and hard work means a lot. You will receive good benefits and lots of overtime.

Cons

Here comes the rub, as you work on this group will take away sick time personal days and bonus's. but the hardest thing to watch is the lack of attention that is given to those around You both co-workers and customer alike. You be locked in your pay rate and your benefits will cost you more yearly,up to 25% of your monthly pay.

2.0
Jul 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice offices, lower co-workers are very nice people, free pizza, free coffee, free soda. Benefits are good.

Cons

Management overworks you then uses it against you that you are not performing up to par. Management does not support workers even though they do their best to appear to. Co-workers are always working to cover themselves to stay out of trouble. Moral is not good amongst workers and causes underlying tension in the office. Sad because there are so many nice people. There is a definite mistrust going on between Management and their staff. You better put on a happy face and learn how to play politics to work here, or you will be out the door!

Viewing 445 - 447 of 452 Reviews

Glassdoor has 467 United Site Services reviews submitted anonymously by United Site Services employees. Read employee reviews and ratings on Glassdoor to decide if United Site Services is right for you.