Is United Way a good company to work for as a Program Support?

Program Support professionals working at United Way have rated their employer with 3.6 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of United Way employees being 3.3 out of 5 stars. Search open Program Support Jobs at United Way now and start preparing for your job interview by browsing frequently asked Program Support interview questions at United Way .

Does United Way pay Program Support employees well?

Program Support professionals rate their compensation and benefits at United Way with 3.7 out of 5 stars based on 20 anonymously submitted employee reviews. This is 14.5% better than the company average rating for salary and benefits. Find out more about Program Support salaries at United Way.

How happy are Program Support professionals working at United Way?

71% of Program Support employees at United Way would recommend their employer to a friend. This rating has increased by 703% in the past 12 months. Program Support professionals have also rated United Way with a 4.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.2 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at United Way?

Director (57) , Manager (51) , Intern (41) , Administrative Assistant (40) , Project Manager (22) , Program Coordinator (20) , Program Manager (20) , Coordinator (19) , Marketing (17) , Volunteer (16) , Case Manager (14) , Loaned Executive (13) , Vice President (13) , Campaign Associate (12) , Campaign Manager (12)

What are the pros of working at United Way according to real employee reviews?

"The people are great and the work that is done there has helped many children and their families out of poverty" ((in 179 reviews)); "good benefits and lots of potential for good work" ((in 104 reviews)); "Great culture and an interesting place to work." ((in 73 reviews)); "Staff is friendly and can network very easily within the non" ((in 57 reviews)); "Worked with great coworkers and made a difference in the community" ((in 54 reviews))

What are the cons of working at United Way according to real employee reviews?

"Poor management and a hapless CEO who is leaving after inflicting deep organizational damage." ((in 57 reviews)); "Very demanding and low salaries." ((in 55 reviews)); "My manager was kind and empathetic, upper management really seemed detached and immovable." ((in 19 reviews)); "However, opportunities for further employment with them were not offered, and my attempts to reach out to my former managers have been received unenthusiastically." ((in 16 reviews)); "Poor communication." ((in 13 reviews))

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United Way

United Way Program Support reviews

3.6

71% would recommend to a friend

(20 total reviews)

Angela F. Williams

66% approve of CEO

1% positive business outlook

Ratings by category

4.4

Work/Life balance

3.7

Compensation and benefits

3.3

Diversity & inclusion

3.2

Culture & values

2.3

Senior management

2.3

Career opportunities

Program Support employees have rated United Way with 3.6 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Program Support professionals have a good working experience there. United Way is rated in line with the average (within 1 standard deviation) by Program Support professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

4.0

Jun 7, 2026

Mission-driven culture but promotions favor politics over merit

Program manager

Recommend

CEO approval

Business Outlook

Pros

Mission-driven, dedicated to the work, work/life balance

Cons

In politics, those who brown-nose get promoted. Mobility, and/or pay increase (excluding a cost-of-living increase) is virtually non-existent.

4.0

Jan 23, 2026

Cool

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great people attached to the organization

Cons

Not just room for growth unless you create it

3.0

Oct 31, 2025

Great people

Program manager

Recommend

CEO approval

Business Outlook

Pros

The employees are often passionate about making change in the community

Cons

Unstable work due to grant funded

Viewing 1 - 3 of 20 Reviews

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Jobs at United Way

Program Assistance Center (PAC) Eligibility Coordinator

Program Assistance Center (PAC) Eligibility Coordinator

Director, Nonprofit Capacity Building

Scholarships Specialist

Program Assistance Center (PAC) Eligibility Coordinator

View all Program Support Jobs

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United Way Program Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mission-driven culture but promotions favor politics over merit

Cool

Great people

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