United Way reviews

3.3

46% would recommend to a friend

(1,849 total reviews)
avatar

Angela F. Williams

75% approve of CEO

39% positive business outlook

United Way has an employee rating of 3.3 out of 5 stars, based on 1,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Jan 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Great staff. Fun people to work with throughout the organization. A really good mission and a great organization overall. Org is supportive of ways in which employees would like to grow

Cons

A bad economy means that everyone has to take on more, so a lot of people are overworked and stretched too thin. It's good in that it's challenging, but does burn people out.

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is meaningful and the work itself can be deeply rewarding. Colleagues are talented, dedicated, and genuinely care about the community they serve. For the right person, that camaraderie carries a lot of weight.

Cons

Over the past two years, this organization has undergone significant and painful change. A revolving door of senior leadership, including the abrupt loss of key executives, created instability that trickled down to every level of staff. Layoffs followed, and then a steady stream of voluntary departures that leadership appeared either unable or unwilling to address meaningfully. Under new leadership, nearly every quality-of-life benefit that made nonprofit-level salaries feel worth it has been reduced or eliminated: fewer sick days, increased healthcare costs, loss of Summer Fridays, loss of Thanksgiving week, and a shift to more required in-office days. The cumulative effect is an organization that asks a great deal of its staff, in salary sacrifice and mission commitment, while systematically withdrawing what made that trade-off feel fair.

3.0
May 29, 2026

Good benefits but overwhelming micro-management and delays

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4 weeks of vacation plus holidays, good insurance, decent pension program, Knowing you're making a difference.

Cons

So. Much. Micro-management. Even as a vice president, you will make no decision that isn't second guessed by the CEO. HR is overly complicated and hiring practices are so rule-bound that quick hires are almost impossible. The people that are hired are all excellent and really good at their jobs but each decision they make is second guessed away until everyone has a sense of learned helplessness- nothing can be done quickly because it has to be run past the CEO before it can be implemented.

Viewing 103 - 105 of 1,849 Reviews

Glassdoor has 2,216 United Way reviews submitted anonymously by United Way employees. Read employee reviews and ratings on Glassdoor to decide if United Way is right for you.