Is United Way a good company to work for?

United Way has an overall rating of 3.3 out of 5, based on over 2,217 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 46% of employees would recommend working at United Way to a friend and 39% have a positive outlook for the business. The best reviews about United Way have been left by employees working as Volunteer , Intern and Campaign Associate .

Does United Way pay their employees well?

According to anonymously submitted Glassdoor reviews, United Way employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at United Way. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at United Way?

46% of United Way employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Way 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at United Way?

Director (57) , Manager (51) , Intern (41) , Administrative Assistant (40) , Project Manager (22) , Program Coordinator (20) , Program Manager (20) , Coordinator (19) , Marketing (17) , Volunteer (16) , Case Manager (14) , Loaned Executive (13) , Vice President (13) , Campaign Associate (12) , Campaign Manager (12)

What are the pros of working at United Way according to real employee reviews?

"The people are great and the work that is done there has helped many children and their families out of poverty" ((in 187 reviews)); "Health benefits are good but the retirement package is great!" ((in 99 reviews)); "Great culture and an interesting place to work." ((in 66 reviews)); "Staff is friendly and can network very easily within the non" ((in 58 reviews)); "Worked with great coworkers and made a difference in the community" ((in 57 reviews))

What are the cons of working at United Way according to real employee reviews?

"Very demanding and low salaries." ((in 55 reviews)); "However, opportunities for further employment with them were not offered, and my attempts to reach out to my former managers have been received unenthusiastically." ((in 18 reviews)); "My manager was kind and empathetic, upper management really seemed detached and immovable." ((in 17 reviews)); "Poor communication." ((in 12 reviews)); "There is extreme favoritism from the ELT with regards to which departments they favor and pour their time and energy into." ((in 11 reviews))

What are employees saying about United Way layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Way layoffs and their outlook for job security at United Way in 2026.

What are the top reviewed United Way locations?

Alexandria , Atlanta , New York , San Francisco , Minneapolis , Indianapolis , Detroit , Seattle , Boston , Cincinnati , Los Angeles , Dallas , Cleveland , Chicago , Orlando , San Diego , Baltimore , Washington , Austin , Phoenix , Houston , Birmingham , Madison , Denton , Norfolk , Toledo , Pittsburgh , Saint Louis , Denver , Rocky Hill

United Way reviews

3.3

46% would recommend to a friend

(1,850 total reviews)

Angela F. Williams

75% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,850 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

United Way has an employee rating of 3.3 out of 5 stars, based on 1,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Mar 5, 2019

United Way

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

United Way offers you opportunities to wear many different hats, work out in the community and network. There were several employees who are no longer with the United Way that had great passion and had built strong relationships with other non-profits.

Cons

This United Way had a very hierarchical working environment. Many of the employees had been there for a lengthy amount of time and were pretty rude and uninterested in collaborating and mentoring new employees. The pay was under average as well.

2.0

Feb 27, 2019

Good learning experience, difficult environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Continuous training and opportunities for learning Ability to interact with many people and partners outside of the organization Opportunities to advance skills of facilitation, program evaluation, work with data

Cons

Vague vision and expectation of roles Frequent restructuring as a means to clarify said confusion, which lead to more confusion Burn out among employees and high turnover

4.0

Feb 21, 2019

Loaned Executive

Loaned executive

Recommend

CEO approval

Business Outlook

Pros

Great team, benefits, training, and networking environment.

Cons

Hard to get new initiatives

Viewing 172 - 174 of 1,850 Reviews

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Jobs at United Way

Front Desk Receptionist and Coordinator

Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid

Brand Experience Director

Call Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift Hybrid

Marketing Designer – Hybrid

United Way

United Way reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

United Way

Good learning experience, difficult environment

Loaned Executive

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Jobs at United Way