Is United Way a good company to work for?

United Way has an overall rating of 3.3 out of 5, based on over 2,220 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 44% of employees would recommend working at United Way to a friend and 39% have a positive outlook for the business. The best reviews about United Way have been left by employees working as Volunteer , Community Resource Specialist and Intern .

Does United Way pay their employees well?

According to anonymously submitted Glassdoor reviews, United Way employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at United Way. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at United Way?

44% of United Way employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Way 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at United Way?

Director (57) , Manager (51) , Intern (41) , Administrative Assistant (40) , Project Manager (22) , Program Coordinator (20) , Program Manager (20) , Coordinator (19) , Marketing (17) , Volunteer (16) , Case Manager (14) , Loaned Executive (13) , Vice President (13) , Campaign Associate (12) , Campaign Manager (12)

What are the pros of working at United Way according to real employee reviews?

"The people are great and the work that is done there has helped many children and their families out of poverty" ((in 184 reviews)); "good benefits and lots of potential for good work" ((in 111 reviews)); "Great culture and an interesting place to work." ((in 71 reviews)); "Worked with great coworkers and made a difference in the community" ((in 56 reviews)); "The staff and company are great." ((in 56 reviews))

What are the cons of working at United Way according to real employee reviews?

"Poor management" ((in 59 reviews)); "Very demanding and low salaries." ((in 53 reviews)); "My manager was kind and empathetic, upper management really seemed detached and immovable." ((in 19 reviews)); "However, opportunities for further employment with them were not offered, and my attempts to reach out to my former managers have been received unenthusiastically." ((in 17 reviews)); "No opportunity for advancement and bosses that lie about it" ((in 15 reviews))

What are employees saying about United Way layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Way layoffs and their outlook for job security at United Way in 2026.

What are the top reviewed United Way locations?

Alexandria , Atlanta , New York , San Francisco , Minneapolis , Indianapolis , Detroit , Seattle , Boston , Cincinnati , Los Angeles , Dallas , Cleveland , Chicago , Orlando , San Diego , Baltimore , Washington , Austin , Birmingham , Phoenix , Houston , Madison , Denton , Norfolk , Toledo , Pittsburgh , Saint Louis , Denver , Rocky Hill

United Way reviews

3.3

44% would recommend to a friend

(1,853 total reviews)

Angela F. Williams

75% approve of CEO

39% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

United Way has an employee rating of 3.3 out of 5 stars, based on 1,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The United Way employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 3, 2013

Lots of enthusiasm about United Way's importance, but under it all, a current of negativity.

Loaned executive

Recommend

CEO approval

Business Outlook

Pros

Respected in the community, and runs a fiscally sound organization.

Cons

Hires on impression rather than experience. Hires friends of friends.

4.0

Dec 1, 2013

Huge learning experience.

Loaned executive

Recommend

CEO approval

Business Outlook

Pros

Flexibility in schedule. Staff is amazing, and everyone loves working there. Lots of fun events, fundraisers, and they have speakers come in from all the local NPO's.

Cons

Pay isn't so great. Can be demanding sometimes, including weekends and late nights. Hard to obtain a job, unless hired as an intern.

3.0

Nov 22, 2013

Great people, poorly run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some great people here, and they're all really passionate about their work. The work-life balance is pretty good, with flexible schedules, WFH policy, and compressed work week options. You get 2 hours of volunteer time per week, as well. The office is right in old town Alexandria, by the water, which is pretty hard to beat.

Cons

Everything moves very slowly here, as it's a big company that's been around for a long time. The benefits aren't great other than some of the work-life balance stuff, and the HR department leaves a lot to be desired. C-level execs seem out of touch with the needs of their employees as well as the needs of the field. In fact, I saw the CEO for the first time after 6 months of working here, making an appearance at our internal fundraising campaign. Your typical non-profit downside of lower salaries applies. High turnover makes it tough to keep projects moving.

Viewing 259 - 261 of 1,853 Reviews

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Jobs at United Way

Salesforce-CRM Administrator

Volunteer Emergency Medical Technician

Specialist, Campaign Production 2026

Campaign Coordinator 2026

United Way

United Way reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lots of enthusiasm about United Way's importance, but under it all, a current of negativity.

Huge learning experience.

Great people, poorly run

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