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United Wireless

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United Wireless reviews

3.0

42% would recommend to a friend

(32 total reviews)

Steve Shayota

22% approve of CEO

37% positive business outlook

United Wireless has an employee rating of 3.0 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

32 reviews
4.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Communication with management, commission transparency, flexible hours if you have a well-staffed store and good DM. Biggest pro to working at United Wireless is the opportunity for quick advancement if you can continuously show effort, not just by hitting sales targets but by selling in the way the company wants you to sell.

Cons

The training from T-Mobile corporate and the franchise is wholly insufficient for someone who has no telecom experience. If you're coming from outside the industry and you aren't tech savvy both with your devices and T-Mobile plans, you will have a steep learning curve before you're truly sales-ready. Good luck trying to get a raise with this company as well, the only raises I've seen during my time were ones given upon receiving a promotion. No benefits included at the retail level, any health, dental, life, or vision benefits come at a steep cost to your paycheck.

3.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

The job itself isn't hard, but having patience and product knowledge goes a long way

Cons

They will stick you where they want you to be. Company has changed a lot of basic operations and the job feels more like a chore at this point.

5.0
May 21, 2025

Good Experience

Recommend
CEO approval
Business Outlook

Pros

It's sales, anyone who has ever been in sales knows what the game is already. That being said, this location is incredibly easy to work in. While there are issues with customers and systems, and there's a lot of change on the horizon, it CAN be a rewarding place to work at.

Cons

With constant change comes constant frustration. This is not so much on the store as it is on the company, which works aggressively to squeeze as much out of you as it does from the customers.

Viewing 7 - 9 of 32 Reviews

Glassdoor has 32 United Wireless reviews submitted anonymously by United Wireless employees. Read employee reviews and ratings on Glassdoor to decide if United Wireless is right for you.