Is UnitedHealth Group a good company to work for?

UnitedHealth Group has an overall rating of 3.4 out of 5, based on over 18,160 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 55% of employees would recommend working at UnitedHealth Group to a friend and 48% have a positive outlook for the business. The best reviews about UnitedHealth Group have been left by employees working as Marketing Intern , Financial Analyst Intern and Intern .

Does UnitedHealth Group pay their employees well?

According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UnitedHealth Group?

55% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnitedHealth Group 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UnitedHealth Group?

Customer Service Representative (523) , Software Engineer (356) , Senior Software Engineer (221) , Business Analyst (215) , Clinical Administrative Coordinator (177) , Director (170) , Project Manager (144) , Manager (128) , RN Case Manager (116) , Senior Business Analyst (108) , Customer Service Advocate (106) , Claims Representative (85) , Analyst (84) , Registered Nurse (81) , Associate Director (79)

What are the pros of working at UnitedHealth Group according to real employee reviews?

"good benefits and not much else" ((in 1040 reviews)); "Work from home is good but that is about all that is good" ((in 1014 reviews)); "Flexibility and good work/life balance" ((in 894 reviews)); "The pay is good and it is good for your resume" ((in 884 reviews)); "Great people to work with who all share a mission in improving healthcare and thinking analytically." ((in 605 reviews))

What are the cons of working at UnitedHealth Group according to real employee reviews?

"Management is poor and ineffective." ((in 787 reviews)); "Bad Manager I worked at Optum for around 8 months and had a generally positive experience with the employer." ((in 350 reviews)); "There is NO training and you need to figure it our on your own as you go." ((in 293 reviews)); "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." ((in 240 reviews)); "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." ((in 219 reviews))

What are employees saying about UnitedHealth Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnitedHealth Group layoffs and their outlook for job security at UnitedHealth Group in 2026.

What are the top reviewed UnitedHealth Group locations?

Minneapolis , Minnetonka , Eden Prairie , Phoenix , New York , Houston , San Antonio , Atlanta , Greensboro , Orlando , Dallas , Hartford , Las Vegas , Cypress , Richardson , Basking Ridge , Chicago , Tampa , Overland Park , Irvine , Indianapolis , Boston , San Diego , Miami , Los Angeles , Concord , Maryland Heights , Saint Louis , Charlotte , Jacksonville

UnitedHealth Group reviews

3.4

55% would recommend to a friend

(15,434 total reviews)

Stephen Hemsley

41% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews

2.0

Nov 20, 2008

Hmmm... its ok!

Product manager

Recommend

CEO approval

Business Outlook

Pros

Money and a somewhat safe healthcare industry. If you think you can change the industry it might be the place for you because the company seriously needs people to fix these dumb problems and help navigate through this massive company.

Cons

Way too much turnover. Management doesn't communicate and makes people want to leave the company. Kind of a dull place. They don't practice what they preach. No direction. No promtions. Place needs a new set of mgmt that aren't just old consultants!! Everyone is from accenture so that helps explain why people don't stay too long in there jobs at great old UHG!

3.0

Nov 16, 2008

Good place to learn the landscape for health care

Associate

Recommend

CEO approval

Business Outlook

Pros

The Lewin Group is a great place for someone who is newer to the world of health care consulting and wants to get a wide variety of experience. There are a lot of very talented people to work with and learn from. The culture is laid-back for a consulting firm and there is a good deal of flexibility.

Cons

It is difficult to see where your career path is heading or even anticipate how you will spend your next 6 or 12 months.

3.0

Nov 12, 2008

A large company has both its benefits and drawbacks.

Financial consultant

Recommend

CEO approval

Business Outlook

Pros

UnitedHealth Group is a large organization that offers a variety of opportunities. Within the company, each business unit has its own culture, so if the fit is not right in one area, there may still be opportunities elsewhere. The company is successful at identifying employees that are strong assets to the organization and developing and promoting those individuals. The PTO plan is on par with other organizations. The company touts "work-life balance", however application of this ideal is applied inconsistenly throughout the organization. After loads of negative press, Senior Leadership seems to have made a renewed focus on providing high-quality service and taking an active role in working with government to create affordable healthcare solutions for the future.

Cons

Because the company has been mired in negative press for the last couple of years, there is a cynicism embedded into the corporate culture. The large size of the organization makes it difficult to make quick decisions, so the direction of the company often seems more reactionary than proactive. Additionally, some leaders take a micro-managing approach that can make the lives of their employees miserable. The health benefits offerred by UnitedHealth Group are poor compared with other companies, and employees are likely to have to pay a high deductible in the spirit of "consumer driven healthcare", which is just another way of cutting costs for the employer.

Viewing 15364 - 15366 of 15,434 Reviews

Jobs at UnitedHealth Group

Patient Access Representative

Hospice Nurse Practitioner - Fayetteville, NC - PRN

Associate Patient Care Coordinator

Patient Access Representative