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      UnitedHealth Group

      Engaged Employer

      UnitedHealth Group reviews

      3.4

      55% would recommend to a friend

      (15,433 total reviews)

      Stephen Hemsley

      41% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      15K reviews
      2.0
      Oct 14, 2008

      UBH as a managed care organization is a broken system.

      Care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and decent benefits. It is better than being unemployed.

      Cons

      Licensed mental health professionals employed by UBH are treated like line workers. We are micromanaged and treated punitively. There are no bonuses and no reward programs for good performance. Benefits are at the 50th percentile though we are expected to perform at the 99th percentile. We don't even get a cost-of-living raise!

      2.0
      Oct 14, 2008

      Potential, but internal competitive climate hurts progress and customer services

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Franchise, a lot of potential to be a market leader. Good product breadth that should be able to weather whomever is elected this fall. Good presence in senior markets for example.

      Cons

      SIloed P&L structure will not be overcome by platitudes from senior management. Each product line and individual systems area is still incented to do their own thing. Also suffering from capital constraints - - the animal is so big, it needs lots of money just for maintenance of disparate unconnected systems, let alone innovations

      2.0
      Oct 8, 2008

      If you can avoid looking at the "bigger picture" it's an okay place to work.

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a stable job. Good benefits. I feel like I'm paid well to do what I do. Regular hours (overtime is very rare; almost never have to work weekends). My team is terrific. Well qualified people who get along, treat each other with respect, and have a good time working. I've talked to a lot of people in the organization, and everyone seems to think the same thing: good people to work with, friendly environment. The caveat being that many of the people I work with are sweet, decent, friendly and courteous; but are totally incompetent at doing the job.

      Cons

      It's a tough place to work, if you have a soul. It's obvious that health care is a big huge deal in this country. The fact that it keeps going out of the price range of the average citizen. You see a lot of waste and greed at the company. Not to mention that there are people in sales and upper management that get a ton of ridiculous perks. Communication from upper management to the great unwashed masses is often muddled, condescending, and loaded with double-speak. And the honest, horrible, nitty gritty? Apparently, no one in the building knows how to flush a toilet.

      Viewing 15373 - 15375 of 15,433 Reviews
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      ReviewsUnitedHealth Group reviews

      Glassdoor has 18,159 UnitedHealth Group reviews submitted anonymously by UnitedHealth Group employees. Read employee reviews and ratings on Glassdoor to decide if UnitedHealth Group is right for you.