They think they are a technology company, but fall down on the basics of software development.
Pros
In my area there are opportunities to learn new technologies. Because of the association with United Health Care they do have access to significant resources when purchasing technology.There are some very intelligent people that are leaders in their particular fields.
Cons
they are owned by United Health Care which has the some of the worst health care ever experienced. Ingenix unfortunately is stuck with UHC health care, which has huge deductibles and is not friendly to families. UHC is not a technology company, but pushes their technology standards down onto Ingenix when they really are two very different companies with vastly differing needs. Ingenix does a lot of software development, but for some reason can't seem to get the processes down. Methodologies that have been used for decades by other software development companies are either non-existent or are still being "discovered" at Ingenix.