UnitedLex reviews

When I was working for another review house UnitedLex came in and bought out the practice and moved us to a different location after a couple months. Their CEO came and told us that with the change in management status there would no longer be a two-tiered system. He was right, it was a three-tiered system after that. His promises of portability between projects to reduce down time was empty along with his offers of training classes. There was no advanced notice when the project would put us on furlough. Even simple benefits like free soda in the kitchen didn't carry over. We used to have a huge holiday party gala with giveaways and dancing and drinks, the year they bought the practice we had a luncheon. In the conference room. With pasta and salad. The promise of a 401k with matching funds disappeared. They made all of us leave our former review houses and sign on with them, and then the announced they weren't offering health insurance anymore and that instead of 10 paid holidays we would get 3. After several frustrating exchanges with their local recruiters they finally told us that we didn't actually work for United Lex; we worked for United Lex Project Attorneys. So we were not entitled to any of the same benefits. For example when the company website said it was closed for a holiday we weren't entitled to that holiday pay anymore but were expected to be at work instead. There was nothing good about the law firm being bought by United Lex. They even tried to move all our redactions (which were plenty because of medical records like so many cases have) to their "specialists" in India instead of the team we'd had doing it for over a year. After two months they stopped and we spent months fixing everything they had done wrong. All in all none of us felt valued as Employees, we saw managers and partners leave and go to other firms because they didn't like the new management system either. Just before the case mercifully settled they even stopped offering overtime for weekend and surge work. This is not how you make Employees feel valued or worthy.

No feedback, toxic company atmosphere, treated like a mushroom. Strict no phone use, no computer use, and occasionally no TALKING policy creates absurd Kafka-esque atmosphere as you desperately try to stay awake performing a boring, repetitive task. The managers who will enforce these policies will have no problem standing next to you and having extended conversations with a favored employee or friend however. Contractors, despite being the majority (90%) of the workforce, are treated like a different class of person by the management and full-timers, who have none of the restrictions on phone usage, talk, etc. Benefits are limited to 3 holidays a year, after work 1200 hours, with 1 hour of PTO for every 120 hours worked. Said hours must be requested 2 weeks in advance. Corporate employees, particularly HR, are woefully incompetent to the point of absurdity - they will be unable to answer any basic questions you have, and will not get back to you if they can help it. Competence is rewarded by non-promotion (many of best employees were non-salaried floor managers) since interaction between corporate and the average employee is non-existent. Many restrictions on hours, behavior, etc are only sporadically enforced - leading to an ebb and flow where the office gets relaxed and talkative enough to fell normal, only for management to threaten workers during the next meeting for talking too much or using their phones.