Co-worker was actual manager. Manager didn't want to do the work. Not transparent. Over-time during training. Job description didn't match myriad duties. Bullying atmosphere at times.
Most co-workers are knowledgable and helpful. It's easy to keep busy and learn something new daily. Management team is supportive of efforts to learn new areas in the department.
Cons
Pay is not very good, hard to earn enough to support myself without getting some overtime or having a second job. A few co-workers are not team players.