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Universal Orlando Resort

Part of NBCUniversal

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Universal Orlando Resort reviews

4.0

86% would recommend to a friend

(2,402 total reviews)

Tom Williams

83% approve of CEO

67% positive business outlook

Universal Orlando Resort has an employee rating of 4.0 out of 5 stars, based on 2,402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Orlando Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 26, 2026

Great perks but unpredictable company decisions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome perks. Leadership is pretty focused on making the Team Member experience good.

Cons

The company is making wild decisions left and right.

4.0
May 24, 2026

Epic Universe Dresser

Recommend
CEO approval
Business Outlook

Pros

-Good benefits -Great coworkers -Relatively flexible scheduling

Cons

-Long hours -Poor management at times -Lack of staffing sometimes

Viewing 19 - 21 of 2,402 Reviews

Glassdoor has 2,575 Universal Orlando Resort reviews submitted anonymously by Universal Orlando Resort employees. Read employee reviews and ratings on Glassdoor to decide if Universal Orlando Resort is right for you.