Is Universal Orlando Resort a good company to work for as a Ride Operations Management?

Ride Operations Management professionals working at Universal Orlando Resort have rated their employer with 4.5 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of Universal Orlando Resort employees being 4.0 out of 5 stars. Search open Ride Operations Management Jobs at Universal Orlando Resort now and start preparing for your job interview by browsing frequently asked Ride Operations Management interview questions at Universal Orlando Resort .

Does Universal Orlando Resort pay Ride Operations Management employees well?

Ride Operations Management professionals rate their compensation and benefits at Universal Orlando Resort with 2.8 out of 5 stars based on 18 anonymously submitted employee reviews. This is 35.3% worse than the company average rating for salary and benefits. Find out more about Ride Operations Management salaries at Universal Orlando Resort.

What are the top reviewed jobs at Universal Orlando Resort?

Attractions Attendant (184) , Security Officer (59) , Sales Associate (45) , Merchandise Associate (41) , Event Guide (39) , Lifeguard (37) , Vacation Planner (34) , Cashier (27) , Line Cook (26) , Sales Counselor (23) , Stocker (21) , Attraction Attendant (20) , Coordinator (20) , Server (20) , Manager (19)

What are the pros of working at Universal Orlando Resort according to real employee reviews?

"Great benefits and if you with in good service you get a free meal ticket up to $3." ((in 411 reviews)); "The people are great and working in a theme park is fun but not for the weak" ((in 110 reviews)); "Great team members to work with and management!" ((in 75 reviews)); "Free tickets to both Universal and Islands of Adventure as well as some other parks." ((in 45 reviews)); "Great culture; cares about the employees and the guests" ((in 37 reviews))

What are the cons of working at Universal Orlando Resort according to real employee reviews?

"Bad management and sometimes bad hours" ((in 152 reviews)); "Low Pay Raises and Promotions are VERY Competitive" ((in 144 reviews)); "Long hours but flexible overall" ((in 71 reviews)); "Once you get to a certain level it’s hard to get promoted, very competitive and while usually based on merit there is some favoritism" ((in 46 reviews)); "bad managers because they are not fun" ((in 44 reviews))

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Universal Orlando Resort

Part of NBCUniversal

Universal Orlando Resort Ride Operations Management reviews

4.5

67% would recommend to a friend

(18 total reviews)

Tom Williams

90% approve of CEO

62% positive business outlook

Ratings by category

4.9

Career opportunities

4.3

Diversity & inclusion

4.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

2.8

Compensation and benefits

Ride Operations Management employees have rated Universal Orlando Resort with 4.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Ride Operations Management professionals have an excellent working experience there. Universal Orlando Resort is rated 26% above average by Ride Operations Management professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

4.0

Jun 15, 2026

Flexible scheduling but management issues and low pay

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling and easy workload

Cons

Top heavy management, low pay

5.0

Apr 25, 2026

Great coworkers and a positive work experience

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Good job. Great co workers

Cons

No cons. Loved it here

3.0

Jan 9, 2025

Quick cash

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Free tickets, staff and guests, the perfect first job for teenagers.

Cons

Need a flexible schedule and standing for a long period of time in the sun.

Viewing 1 - 3 of 18 Reviews

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Universal Orlando Resort reviews FAQs

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Universal Orlando Resort

Universal Orlando Resort Ride Operations Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible scheduling but management issues and low pay

Great coworkers and a positive work experience

Quick cash

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