Is Universal Studios a good company to work for as a Lead Ride Operator?

Lead Ride Operator professionals working at Universal Studios have rated their employer with 3.8 out of 5 stars in 91 Glassdoor reviews. This is an average score with the overall rating of Universal Studios employees being 3.8 out of 5 stars. Search open Lead Ride Operator Jobs at Universal Studios now and start preparing for your job interview by browsing frequently asked Lead Ride Operator interview questions at Universal Studios .

Does Universal Studios pay Lead Ride Operator employees well?

Lead Ride Operator professionals rate their compensation and benefits at Universal Studios with 4.2 out of 5 stars based on 91 anonymously submitted employee reviews. This is 12.7% better than the company average rating for salary and benefits. Find out more about Lead Ride Operator salaries at Universal Studios.

How happy are Lead Ride Operator professionals working at Universal Studios?

75% of Lead Ride Operator employees at Universal Studios would recommend their employer to a friend. This rating has increased by 88% in the past 12 months. Lead Ride Operator professionals have also rated Universal Studios with a 3.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (89) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 174 reviews)); "The people are great and it's very happy to work in a theme park." ((in 121 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets for friends and family" ((in 59 reviews)); "Flexible schedules are easy to get." ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "soul draining and low pay" ((in 118 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 51 reviews)); "The managers have no clue what they are doing." ((in 43 reviews))

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Universal Studios

Part of NBCUniversal

Universal Studios Lead Ride Operator reviews

3.8

75% would recommend to a friend

(91 total reviews)

Thomas L. Williams

92% approve of CEO

82% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Career opportunities

3.9

Culture & values

3.6

Senior management

3.4

Work/Life balance

Lead Ride Operator employees have rated Universal Studios with 3.8 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Lead Ride Operator professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Lead Ride Operator professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

5.0

Sep 14, 2021

Ride operations

Ride operator

Recommend

CEO approval

Business Outlook

Pros

I feel like it will be a fun job

Cons

Day out the week the park closes late

4.0

Jun 12, 2021

fun

Ride operator

Recommend

CEO approval

Business Outlook

Pros

fun job, lots of people, they dont really care about how long youre in the heat for when youre in full costumes, they used to have water bottle available large ones, then they started giving out tiny sips of water like thats supposed to healp you in a shrek suit or a dinosaur suit

Cons

long hours, everyone acts like theyre in highschool, too many employees in 1 venue so hours can be wonky

3.0

May 19, 2021

Flexible

Lead ride operator

Recommend

CEO approval

Business Outlook

Pros

You get to make people's day

Cons

Depending on how high you are on the roster as a ride operator, you'll either be working full time all the time or you'll be on call for the down times the company is not busy

Viewing 52 - 54 of 91 Reviews

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Universal Studios Lead Ride Operator reviews

Ratings by category

Ratings by demographic groups

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Ride operations

fun

Flexible

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