Is Universal Studios a good company to work for as a Lead Ride Operator?

Lead Ride Operator professionals working at Universal Studios have rated their employer with 3.8 out of 5 stars in 91 Glassdoor reviews. This is an average score with the overall rating of Universal Studios employees being 3.8 out of 5 stars. Search open Lead Ride Operator Jobs at Universal Studios now and start preparing for your job interview by browsing frequently asked Lead Ride Operator interview questions at Universal Studios .

Does Universal Studios pay Lead Ride Operator employees well?

Lead Ride Operator professionals rate their compensation and benefits at Universal Studios with 4.2 out of 5 stars based on 91 anonymously submitted employee reviews. This is 12.7% better than the company average rating for salary and benefits. Find out more about Lead Ride Operator salaries at Universal Studios.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (89) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 174 reviews)); "The people are great and it's very happy to work in a theme park." ((in 121 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets for friends and family" ((in 59 reviews)); "Flexible schedules are easy to get." ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "soul draining and low pay" ((in 118 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 51 reviews)); "The managers have no clue what they are doing." ((in 43 reviews))

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Universal Studios

Part of NBCUniversal

Universal Studios Lead Ride Operator reviews

3.8

75% would recommend to a friend

(91 total reviews)

Thomas L. Williams

92% approve of CEO

82% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Career opportunities

3.9

Culture & values

3.6

Senior management

3.4

Work/Life balance

Lead Ride Operator employees have rated Universal Studios with 3.8 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Lead Ride Operator professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Lead Ride Operator professionals compared to other employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

5.0

May 8, 2021

Learned a lot

Ride operator

Recommend

CEO approval

Business Outlook

Pros

I was a shy person prior to joining this company, now I'm very comfortable in public speaking.

Cons

Company is so big its hard to feel significance beyond your immediate team. But this is an issue with every big company.

5.0

Apr 16, 2021

Great place to work at

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Working at Universal Studios was the most amazing experience ever the company treat you so well and so does the managers they work with you very well

Cons

There was a little bit of cars when I came to the opening of the ride a little messy but overall great experience

3.0

Apr 7, 2021

Best job ever but not the best place

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, never the same, and getting to meet new people

Cons

My husband and I met here, we were leads at the time. I was unjustly demoted and as a result he was demoted because of our relationship. This was done to help the issue of favoritism which it didn’t because it was never addressed with the right people actually doing so.

Viewing 58 - 60 of 91 Reviews

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Universal Studios Lead Ride Operator reviews

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Learned a lot

Great place to work at

Best job ever but not the best place

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