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Universal Studios

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Universal Studios Lead Ride Operator reviews

3.8

75% would recommend to a friend

(91 total reviews)
avatar

Thomas L. Williams

92% approve of CEO

82% positive business outlook

Lead Ride Operator employees have rated Universal Studios with 3.8 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Lead Ride Operator professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Lead Ride Operator professionals compared to other employers within the Media & Communication industry (3.7 stars).

Reviews by job title

91 reviews
3.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Free park admission, great discounts on merch and food. You get one comp ticket at first then one more a bit later. Somewhat growth if you want to be a lead at an attraction

Cons

Some of the "leads" think they're invincible and will look down on you. This was at FJ in Wizarding World

3.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Cool work environment Free entry to the park Great discounts for tickets to several different theme parks Great discounts in Universal Able to see Universal movies before release A lot of variety in the lunch room

Cons

Very long probationary period, based on hours worked not length of time employed Extremely strict clock-in guidelines, you had to go to wardrobe, get your costume on, then walk to your attraction, I would get to work 30-60 min early to have time to clock in since if you clocked in even four minutes late you'd get an infraction.

4.0
Jul 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The breaks were amazing at Universal. I worked on The Mummy ride and it was pretty fun at times. Then it got repetitive and boring. It was a really easy job, but the commute to Studio City was difficult. I ended up quitting so I could move to Florida and seek better employment. This was right when minimum wage went up to $12 in California. :|

Cons

The coworkers were really clique-y. I didn't really feel like I fit in with anyone but the crowd I went through training with. This seems to be common in theme parks. The job also got to become really easy to auto-pilot through. I don't feel comfortable giving less fooks (pardon the French) about my job just because I'm working peak hours. It becomes easy to have a bad day and affect your performance just because you don't really get time away to yourself to chop up onions on a cutting board or something of that nature. A very people-oriented job and maybe it was my lack of abililty to cope with the stress of having to deal with thousands of people a day. You also get sick a lot (especially if you commute through the Metrolink or Metro Rail).

Viewing 76 - 78 of 91 Reviews

Glassdoor has 2,270 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.