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      Universal Studios

      Part of NBCUniversal

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      Universal Studios reviews

      3.8

      72% would recommend to a friend

      (2,042 total reviews)
      avatar

      Thomas L. Williams

      68% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 16, 2023

      The good with the bad

      Guest relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Choose your own hours Friendly staff Union based role

      Cons

      Tons of Workplace Drama Favoritism Low wage for what you do

      2.0
      Mar 15, 2023

      Toadstool Cafe - understaffed, overbooked

      Food stand attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun environment at first Some guests are genuinely excited to be there even after the wait and it's fun to engage with them.

      Cons

      Minimum wage less union fees. Understaffed, overbooked. Burned out staff in general Food stand attendant in the park outside Toadstool is much much much less work for the same pay. No tips allowed so it's better to be a server elsewhere if you are good at customer service

      5.0
      Mar 14, 2023

      Fantastic Experience

      Bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees are wonderful, management is helpful and organized and the pay is great even during the off seasons the pay is good.

      Cons

      Giving a fair share of hours to each employee. Returning scheduling to management who physically work in the restaurant instead of a third party scheduling system.

      Viewing 403 - 405 of 2,042 Reviews
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      ReviewsUniversal Studios reviews

      Glassdoor has 2,269 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.