Is Universal Studios a good company to work for?

Universal Studios has an overall rating of 3.8 out of 5, based on over 2,272 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 74% of employees would recommend working at Universal Studios to a friend and 57% have a positive outlook for the business. The best reviews about Universal Studios have been left by employees working as Ride Attendant , Bartender and Barista .

Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Universal Studios?

74% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (89) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (22) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 192 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "free tickets and admission to park" ((in 60 reviews)); "Fun work environment and co workers" ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 126 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 120 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Too much favoritism" ((in 51 reviews)); "The managers have no clue what they are doing." ((in 46 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

What are the top reviewed Universal Studios locations?

Orlando , Universal City , Los Angeles , Hollywood , Studio City , Universal Cty , North Hollywood , Hollywood, Los Angeles , New York , West Hollywood , Burbank , Miami , Santa Clarita , San Diego , Las Vegas , Kissimmee , Pennsville , New York Mills , Madison , East Lansing , Oklahoma City , Washington , Charlotte , Apex , Raleigh , Austin , Killeen , Minneapolis , Knoxville , Nashville

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

74% would recommend to a friend

(2,045 total reviews)

Thomas L. Williams

68% approve of CEO

57% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Work/Life balance

3.4

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 9, 2026

Great benefits and fun atmosphere, but poor management

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

5.0

Jun 7, 2026

Great benefits and discounts, but starting pay is low

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

3.0

May 29, 2026

Good managers make it a solid place despite poor leadership

Sr. applications engineer

Recommend

CEO approval

Business Outlook

Pros

If you have a good manager then it is a solid place

Cons

Bad upper leadership who does not listen

Viewing 7 - 9 of 2,045 Reviews

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Jobs at Universal Studios

Parking Lot Attendant

Ride Operator - Lower Lot Attractions

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Universal Studios reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great benefits and fun atmosphere, but poor management

Great benefits and discounts, but starting pay is low

Good managers make it a solid place despite poor leadership

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