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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.9

74% would recommend to a friend

(2,039 total reviews)
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Thomas L. Williams

73% approve of CEO

61% positive business outlook

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Feb 2, 2018

Fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fun environment - Good if you like providing customer service - Free rides!

Cons

- I worked at an outdoor attraction so it was really hot

4.0
Dec 4, 2017

great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment, fun

Cons

lack of appropriate training and leadership in team

4.0
Dec 2, 2017

Attraction Operator

Recommend
CEO approval
Business Outlook

Pros

- Friendly working environment - Flexible working schedule for students - Relatively easy job once you get the hang of it - Free meals - Free bus transportation into RWS - Employee discounts at certain restaurants and retail outlets within RWS

Cons

- Longer working hours during festive seasons or external company events - Repetitive work - Communication barrier with foreign tourists - Having to deal with all sorts of guests - Limited benefits for casuals - Biasness may be present among team leaders - Low salary

Viewing 1999 - 2001 of 2,039 Reviews

Glassdoor has 2,265 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.