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      Universal Studios

      Part of NBCUniversal

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      Universal Studios reviews

      3.8

      72% would recommend to a friend

      (2,039 total reviews)
      avatar

      Thomas L. Williams

      71% approve of CEO

      58% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.4

      Senior management

      Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Feb 4, 2010

      You might only work a month

      Admissions host
      Recommend
      CEO approval
      Business Outlook

      Pros

      Universal Studios is a great place to work I suppose simply because it really is the entertainment capital of California. You have City Walk and plenty of restaurants to go to for your breaks or Lunch. U also get plenty of discounts. ...they wash your work clothes for you! which is quite nice. :D I'm sure they have other perks but i just didn't work that long to take advantage of all of them.

      Cons

      I got laid off after a month. Said I wasn't right for the job or something i did my best but I suppose my best wasn't good enough. They take you to this office and they have this dude who sounds mean basically tell you how incompetent you are. If ever you are fired from there you know how terrible this feels.

      3.0
      Nov 20, 2009

      Great experience. Tough environment.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brands, good employee base, decent benefits, fun product, big enough to move into other areas of the company for advancement.

      Cons

      Very political environment so you need to know who you can trust and who to be wary of. If you can negotiate those details, and have tough skin to take direct criticism, then it's not all bad. Would not look at this as a long-term oppty. Probably less than 5 years and you'll burn out.

      5.0
      Nov 10, 2009

      Lots of Fun

      Ride operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers. Its a wide variety of people from all ages and races. Its a great place to work because of the environment- I mean, your working at a theme park, how can that be bad? Guest are nice because they are having a good time. Very rarely will you have an upset guest, but management steps in right away and will back you up on whatever the situation may be. Free entrance to the park whenever you want as well as free parking for citywalk! Two free tickets to the park as a new employee and ups every year by 2 tickets. Great perks!

      Cons

      When working at certain attractions you will stay until the ride/show is empty of guest then have to clean- be prepared to be asked to stay late. You also have to arrive early in order to park, get through citywalk and security, get uniform on, and get to your attraction by your shift start.

      Viewing 2032 - 2034 of 2,039 Reviews
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      Glassdoor has 2,265 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.