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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)
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Thomas L. Williams

68% approve of CEO

58% positive business outlook

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Free entrance to the park anytime

Cons

It doesn’t matter if you do your job well. If you get the maximum points you’ll get fired. Doesn’t matter if you just stand in one spot and do nothing or just barely do work. As long as you don’t have points you’ll have the job for a long time. Leads are superior to even management.

4.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Meeting a lot of new people had a good time. It was pretty easy and flew by when it was busy. I enjoyed guest service so there was that as well. Good benefits.

Cons

There is opportunity to move up but only if you sell your time for positions. Started from the bottom, Food stand attendant, been an area lead, to just move up as a lead you had to have a completely open schedule. If you ask for time off in the Summer, Holidays, Horror nights, request denied. That's only for two more dollars a hour, if you ask me not worth it. If you then decide to be a supervisor? Same but more hours, many times 10 hour shifts sometimes even 12, 6 days a week over the summer. People like the OT, others would like to have more time off. But sometimes co worker's make it fun and okay to be there so long. Managers in my department were decent, some could be a little more helpful to employees. If there are issues the problems are because of the people who work above our managers.

5.0
Oct 25, 2023

Scareactor - Seasonal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun work environment with professional services.

Cons

Physically challenging work environment with minimal pay.

Viewing 292 - 294 of 2,042 Reviews

Glassdoor has 2,269 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.