Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,373 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 370 reviews)); "Very flexible with school schedule and good pay." ((in 136 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 86 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 51 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "Poor leadership often led to conflicting department goals" ((in 36 reviews)); "upper management is deceitful" ((in 32 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,429 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,429 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Aug 13, 2024

AVP, operations

Avp-operations

Recommend

CEO approval

Business Outlook

Pros

Great environment and team atmosphere

Cons

Limited flexibility for remote work

1.0

Aug 13, 2024

Terrible company. Stay away

Sr. life event specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits- PTO, 401k match, low price voluntary benefits

Cons

Unum has turned into a company where management does not listen to their front line employees, and when they do there is not incentives or recognition given. Upper and middle management do not care about their employees that are taking care of their customers. If changes are made it’s causing more work and stress and limits people from doing their jobs effectively. Unum’s return to office policy is extremely strict and they have not been any bit accommodating for parents with kids in school. This is especially frustrating considering they have complete capacity to be flexible but choose not to. They are looking for an agreeable workforce that will do anything asked of them without question; sheep. They despise critical thinkers because they cannot control them.

3.0

Aug 13, 2024

Poor work-life balance, Stagnant pay even with "promotions"

Senior business specialist

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, decent benefits, work location flexibility, opportunities for advancement

Cons

Too much work, not enough resources. No work-life balance. Flexible work arrangements means more work is expected. Advancement comes with minimal pay increases

Viewing 313 - 315 of 1,429 Reviews

Jobs at Unum

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Financial Benefit Specialist - Trainee

Customer Benefit Advisor I (On-Site)- Columbia

Leave and Disability Claims Roles

Unum

Unum reviews

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Reviews by job title

AVP, operations

Terrible company. Stay away

Poor work-life balance, Stagnant pay even with "promotions"

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