Unum reviews

3.4

54% would recommend to a friend

(1,418 total reviews)
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Rick McKenney

63% approve of CEO

57% positive business outlook

Unum has an employee rating of 3.4 out of 5 stars, based on 1,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jun 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Great training. If you can play the game and say "yes," you'll be tolerated and promoted, but worked to the bone. A large amount of decent people trying to do the right thing. I've noticed numerous employees went out on psych claims for not being able to manage the stress of their role and work loads. Many couldn't cut it. Good people who were often treated poorly and disrespectfully and brought to the brink. I did have an excellent Director who was reasonable and knowledgeable. Another one who couldn't make a decision without having numerous expensive resources reviewing the claim ad nauseam to ultimately agree with my recommendation.

Cons

Fear based management practices. Tolerance from management of belligerent behaviors from Clinical Consultants and more seasoned DBS types. These practices contributed to fear tactics of managing others. These tactics don't work long term and can create a hostile environment and paranoia.

2.0
Oct 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Generous benefit package and decent pay. They serve free good quality coffee to employees and frequently have cake!

Cons

Unfriendly atmosphere in the office I worked at. Most employees under constant stress due unrealistically heavy work load. Management is cut throat and targets employees for firing rather than assisting them to succeed. The company was found guilty of closing claims by quota a few years ago. Since then they were under strict guidelines from DOI. They made workers go through unbelievable hoops to get their work product out. The "close the claim" mindset was still present among some of the management.

2.0
Sep 25, 2012

A Mixed Bag

Recommend
CEO approval
Business Outlook

Pros

Good compensation and generous time off

Cons

Over the last three to four years the company has scrambled to change things constantly to fix and adjust to the economy. As a result it's been a 100% over kill on results at any cost and middle leaders have put an huge burden and pressure on employees to do more with less and be happy about it. Candor is not a reality at all. The middle management leaders will take a professionally candid comment in the appropriate setting and use that to decide who stays and who goes when downsizing. I've seen it happen and it definately makes people put their heads down and just work as much as they can to avoid being "off the list". The comments about having 7 manager in 7 years is reality in many of the operations and benefits areas as reorgs and strategies change every 6-12 months and you have to stop and start on your development, your goals and revalidate your results with new leadership. this is driving a very unhealthy competitive environment where employees are backstabing others to try to ensure they are viewed as a top employee. In most cases meeting goals can mean no raise. And to meet goals you work well over 40 hours a week. Every cent for development has been taken away for Managers and below. I buy my own paper to ensure I have some. A lot of talent is being lost due to new managers coming in and listening to others opinions. So the key is to stay below the radar and keep your comments about improvements to yourself or your immediate family.

Viewing 31 - 33 of 1,418 Reviews

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