Unum reviews

3.4

54% would recommend to a friend

(1,418 total reviews)
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Rick McKenney

63% approve of CEO

57% positive business outlook

Unum has an employee rating of 3.4 out of 5 stars, based on 1,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Mar 3, 2026

Great Place to be

Recommend
CEO approval
Business Outlook

Pros

Positive environment, great people, nice perks, lovely offices

Cons

no coming to mind, perhaps own desks would be good.

1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pension. Dorking office pleasant. Clear purpose from CEO

Cons

This organisation was once viewed as a positive place to work, but that has significantly changed over time. The culture has become highly rigid and inflexible, with policies that do not align with the values the company promotes externally. Attendance requirements are enforced strictly with little to no consideration for individual circumstances, creating a working environment that feels unsupportive and out of step with modern industry practices. There is also a noticeable imbalance in how benefits are distributed across different levels, with certain groups receiving access to healthcare options that are not available to others. Despite operating in the health and wellbeing space, employee benefits are limited and do not reflect a strong commitment to staff wellbeing or preventative care. Overall, employees are not made to feel valued or trusted, and policies prioritise control over flexibility. While the company positions itself as a leader in its field, its internal approach to people management does not reflect this.

2.0
Feb 19, 2026

Needs improvement

Recommend
CEO approval
Business Outlook

Pros

Great benefits, bonus and flexible schedule.

Cons

Employees that been with company over 10-20 years taking advantage of employees with company less than 5 years. They act like they're leaving early to get case load transferred to another specialist and come back to and get all the case files that were completed by other agents without the other agent being credited. I don't think this is entirely the companies' fault but if a Specialist does this as a pattern no matter how long they been with a company it should be work avoidance, This is why the turnover rate is so high No longer remote positions and this maybe the reason why You can't apply to other positions unless the team receives an email that its okay and only a few can

Viewing 40 - 42 of 1,418 Reviews

Glassdoor has 2,362 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.