Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 58% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 369 reviews)); "Very flexible with school schedule and good pay." ((in 142 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "Work life balance is good" ((in 91 reviews)); "Great culture and intern program" ((in 81 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 79 reviews)); "line managers have been with the company at least 15+ years." ((in 54 reviews)); "Bad training and no down time" ((in 48 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 34 reviews)); "upper management is deceitful" ((in 29 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

62% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,434 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Aug 17, 2023

Stable Employer

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Great senior leadership, management, colleagues. Unum genuinely cares about the well-being of their employees.

Cons

At times, claim volumes can become extremely overwhelming with no changes to metrics. Can feel you are set up to fail when there are no adjustments made to relieve pressure and stress off of specialists when we are receiving up to 7 new claims a week. Customers can be very mean with name calling and threats. Should be more protection for employees to not have to tolerate being spoken to in such a manner.

4.0

Aug 14, 2023

Good stable company

Accountant

Recommend

CEO approval

Business Outlook

Pros

Very stable, consistent work. Bureaucratic but if you stay around a long time you will move up

Cons

Not a growth mindset around the company

4.0

Aug 14, 2023

Great place to work

Fmla specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Mon-Friday scheduling during day. Very little overtime if any

Cons

Communication errors between departments make it hard to accomplish certain tasks.

Viewing 421 - 423 of 1,434 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Business Intelligence Analyst I – AI & Model Monitoring

Talent Acquisition Consultant

Bilingual Benefit Specialist Trainee - Long Term Disability

Data Scientist II - People Analytics & Insights

Unum

Unum reviews

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