5.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook
Pros
Great senior leadership, management, colleagues. Unum genuinely cares about the well-being of their employees.
Cons
At times, claim volumes can become extremely overwhelming with no changes to metrics. Can feel you are set up to fail when there are no adjustments made to relieve pressure and stress off of specialists when we are receiving up to 7 new claims a week. Customers can be very mean with name calling and threats. Should be more protection for employees to not have to tolerate being spoken to in such a manner.