Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 58% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 387 reviews)); "Very flexible with school schedule and good pay." ((in 143 reviews)); "Enjoyed time working there and thought the people were great" ((in 117 reviews)); "Work life balance is good" ((in 85 reviews)); "Great culture and intern program" ((in 77 reviews))

What are the cons of working at Unum according to real employee reviews?

"Bad training and no down time" ((in 53 reviews)); "line managers have been with the company at least 15+ years." ((in 52 reviews)); "upper management is deceitful" ((in 34 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 16 reviews)); "Always looking over your shoulder for a layoff to come" ((in 14 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

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Unum

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

62% approve of CEO

58% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 26, 2019

Professional Development Program

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are doing a good job at getting younger talent into a historically aging industry. Benefits are solid (unsurprisingly to the nature of the business) and you will definitely achieve a work-life balance. Also, the offices are very nice, the opportunity for growth is fantastic, and the company is investing in its employees.

Cons

Being an employee benefits company, it lacks excitement at times, and is rather slow moving. Definitely some smart people, but a little unsocial. 9-5 job.

1.0

Oct 23, 2019

No longer a great place to work

Disability specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of vacation time, good benefits.

Cons

Low pay, no raises, false promises.

5.0

Sep 28, 2019

Great place to wor

Lead disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Great work culture and company values

Cons

very fast paced work environment

Viewing 526 - 528 of 1,434 Reviews

Jobs at Unum

Benefit Specialist Trainee - Chattanooga

Leave and Disability Claims Roles

Client Experience Rep I

Bilingual Benefit Specialist Trainee - Long Term Disability

Customer Benefit Advisor I (On-Site)- Columbia

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