Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 362 reviews)); "Very flexible with school schedule and good pay." ((in 140 reviews)); "Enjoyed time working there and thought the people were great" ((in 113 reviews)); "work life balance is good" ((in 91 reviews)); "Awesome culture and great people to work with" ((in 79 reviews))

What are the cons of working at Unum according to real employee reviews?

"line managers have been with the company at least 15+ years." ((in 52 reviews)); "Bad training and no down time" ((in 45 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 34 reviews)); "upper management is deceitful" ((in 32 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 13, 2023

Great company

Customer benefits advisor i

Recommend

CEO approval

Business Outlook

Pros

Everyone is open and helpful.

Cons

There are no pay raises. The only way to get a raise is to leave or be promoted. The position is very stressful

4.0

Jun 13, 2023

Good place to start a career

Professional development program associate

Recommend

CEO approval

Business Outlook

Pros

Significantly more access to executive/senior leadership than comparable FIRE development programs at BoA, Moody's, etc. My coworkers were really great people - many of them knew my kids' names, my spouse's name, my general hobbies, etc. I got to participate in some cool projects, initiatives, fundraisers, and training. Generous 401k contributions vested after 1 year. The underlying nature of their business (capital management) means they do well in uncertain economies and heightened inflation.

Cons

Their transformation strategy is somewhat generic like every other company who overvalues advice from McKinsey and others. Some of the IT /transformation leadership didn't seem to understand IT. Some people have been at Unum for 20-30 years and never had your opportunities as a PDP, so they may not always hide their envy well. There is a proliferation of BS jobs hidden across Unum, and some of your PDP rotations may be one of them. It's not that these rotations are bad jobs necessarily, but you may wonder what value you're adding when you realize your or a coworker's entire step in the process could be skipped with no observable service degradation.

5.0

Jun 13, 2023

Love

Learning consultant

Recommend

CEO approval

Business Outlook

Pros

Love this company, great job

Cons

In office work, some flexibility

Viewing 529 - 531 of 1,434 Reviews

Jobs at Unum

Campus Hospitality Concierge

Benefit Specialist Trainee - Portland

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Customer Benefit Advisor I (On-Site)- Columbia

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