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      Unum

      Engaged Employer

      Unum reviews

      3.4

      55% would recommend to a friend

      (1,432 total reviews)
      avatar

      Rick McKenney

      63% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Unum has an employee rating of 3.4 out of 5 stars, based on 1,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Oct 26, 2020

      It is a zero sum game

      Director of it operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the bigger employers in the area.

      Cons

      It is a big company, I'm sure parts of it are lovely. In IT the VPs take pride in making their peers look bad and explicitly stated "it is a zero sum game".

      5.0
      Oct 25, 2020

      Great Job with Challenging but Rewarding Metrics

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unum has an amazing training program for their customer service representatives. They set you up for success from the moment you start your training. That being said it is a challenging job where you need to be driven by success. If you are not driven by success and challenging your self to be better, this may not be the position for you. Other reps are very friendly and willing to help out. The metrics are challenging but rewarding. They can earn you bonus's, promotions, and more!

      Cons

      Potential cons could be the metrics that they strive for customer service reps to meet. For me, the metrics have not been so hard. But for others they can be very difficult. Unum has a huge emphasis on accuracy. Which is not a con, but reps need to make sure they either know what they are saying before they say it, or reach out to a mentor.

      Viewing 1096 - 1098 of 1,432 Reviews
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      ReviewsUnum reviews

      Glassdoor has 2,376 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.