Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,372 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 370 reviews)); "Very flexible with school schedule and good pay." ((in 136 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 86 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 51 reviews)); "line managers have been with the company at least 15+ years." ((in 49 reviews)); "Poor leadership often led to conflicting department goals" ((in 36 reviews)); "upper management is deceitful" ((in 32 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,428 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Mar 17, 2019

Forward Thinking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Innovative, adaptable and change pioneers. Excellent pay and benefits. Great opportunity for career growth.

Cons

Work life balance is not as good as it can be. Lots of overtime and high caseloads.

3.0

Feb 23, 2019

Collaborative environment with good benefits.

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Highly collaborative work environment. No annual performance review or ratings. Performance is discussed through the year and employees lead the discussion. Great Paid Time Off. Recognition for contributions. Opportunities to contribute beyond your day to day responsibilities.

Cons

Company is going through a ton of change and it’s impacting the culture. The change is needed but painful at times (based on skill set of leader driving the change). Once you get to the AVP level there are not many opportunities for advancement or lateral moves. Technology - old systems and service issues due to shift to collaborative workspace and not strong enough bandwidth to handle.

3.0

Feb 11, 2019

Great company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good working environment

Cons

There is no such thing as work life balance.they don't honor it.

Viewing 1156 - 1158 of 1,428 Reviews

Jobs at Unum

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Financial Benefit Specialist - Trainee

Leave and Disability Claims Roles

Customer Benefit Advisor I (On-Site)- Columbia

Unum

Unum reviews

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Reviews by job title

Forward Thinking

Collaborative environment with good benefits.

Great company

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