Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 376 reviews)); "Very flexible with school schedule and good pay." ((in 128 reviews)); "Enjoyed time working there and thought the people were great" ((in 118 reviews)); "Work life balance at Unum is great" ((in 88 reviews)); "Awesome culture and great people to work with" ((in 82 reviews))

What are the cons of working at Unum according to real employee reviews?

"Bad training and no down time" ((in 55 reviews)); "line managers have been with the company at least 15+ years." ((in 52 reviews)); "Awful upper management, they do not care about lower level employees." ((in 35 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 32 reviews)); "Constant reorgs and layoffs" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,427 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 26, 2017

Unprofessional, Crazy office politics, management are clueless

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free fruit Work from home option (kind of)

Cons

No job security, even when full time permanent. Total lack of logic in work placement. Nobody is in the right position. No real world training or budget for same. Office politics rules. Forced fake smiles, even more extreme than any other employer. Expected to work strange hours. Management are clueless and unqualified. Irish office is just a farce. Expect to be treated like you are lucky to be viewed by your US overlords. Bate and switch hiring at a despicable level. Management shuffle each other to avoid any responsibility. Colleagues will tell you to just put up and shut up.

5.0

Jul 25, 2017

Great Support and Access to Resources

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Whenever I face either a challenge or a victory, however small or large, I feel as though I am part of something larger than myself. The support of peers, management and senior leadership is astounding, and I always feel safe, supported, and able to act. There is an understanding that our resources are imperfect and evolving, and every employee is encouraged to voice their perspective. I've only been here 2 years, and have witnessed so much innovation and change. The sense is strong that we are committed to constant improvement.

Cons

The work environment needs some updating. The space feels a bit stuck. I'm excited for the workspace overhaul that is underway, and hope it affects things like air circulation, non-environmentally friendly facilities, and drab optics.

5.0

Jul 24, 2017

It's been great so far

Technical support

Recommend

CEO approval

Business Outlook

Pros

401k Match, PTO (you start with 20 days a year and 3 floating holidays), Relaxed Environment

Cons

Politics, Leadership encourages people to take initiative, then shuts them down later.

Viewing 1177 - 1179 of 1,427 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Benefit Specialist Trainee

Unum Scholar Intern - Chattanooga, TN

Leave and Disability Claims Roles

Customer Benefit Advisor I (On-Site)- Chattanooga

Unum

Unum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Unprofessional, Crazy office politics, management are clueless

Great Support and Access to Resources

It's been great so far

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