Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 362 reviews)); "Very flexible with school schedule and good pay." ((in 143 reviews)); "Enjoyed time working there and thought the people were great" ((in 106 reviews)); "work life balance is good" ((in 88 reviews)); "Great culture and intern program" ((in 76 reviews))

What are the cons of working at Unum according to real employee reviews?

"Bad training and no down time" ((in 52 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "upper management is deceitful" ((in 29 reviews)); "Constant reorgs and layoffs" ((in 16 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,427 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Jun 13, 2008

Unum is a great place to work

Dbs

Recommend

CEO approval

Business Outlook

Pros

Unum is a great company for several reasons. They actually care about the employees. They will do whatever it takes to make sure we have the tools and information necessary to do our job as efficiently and effectively as possible. They also have a great flexible schedule program, so if you need to leave during the day to get things done, you can make up the time later.

Cons

It can be difficult to get promoted and the timeframes for promotions are kind of long. Other than that, it is a great place to work and start a career. I really enjoy the atomsphere.

4.0

Sep 11, 2015

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Css

Recommend

CEO approval

Business Outlook

Pros

It's a call center. It is what it is.. The best part is, if you do your job well, you will be promoted

Cons

Lower salary, but it's an inbound call center. If you can't keep up, you shouldn't be there

5.0

Sep 8, 2015

Great place to build a foundation!

Client data specialist

Recommend

CEO approval

Business Outlook

Pros

Culture Motivated, yet relaxed colleagues Mentoring Community service encouraged Servant Leadership Mindset

Cons

I have not found any cons so far. This is a great place to work!

Viewing 1261 - 1263 of 1,427 Reviews

Jobs at Unum

Leave and Disability Claims Roles

Customer Benefit Advisor I (On-Site)- Chattanooga

Unum Scholar Intern - Chattanooga, TN

Customer Benefit Advisor I (On-Site)- Columbia

Unum

Unum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unum is a great place to work

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Great place to build a foundation!

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