Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 386 reviews)); "Very flexible with school schedule and good pay." ((in 140 reviews)); "Enjoyed time working there and thought the people were great" ((in 113 reviews)); "Work life balance is great" ((in 92 reviews)); "Awesome culture and great people to work with" ((in 80 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 77 reviews)); "line managers have been with the company at least 15+ years." ((in 52 reviews)); "Bad training and no down time" ((in 50 reviews)); "upper management is deceitful" ((in 32 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,427 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 15, 2014

Good place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unum is a friendly place, and many employees have been here for 15, 25, 30, and even 40+ years! The pay is very fair, and there's also an annual performance-based incentive. Great benefits, too.

Cons

The performance rating system is not a good one. Under the current model, managers must select someone from their team to get a "partially meets" rating, even if ALL of their team members are performing well. To be forced to arbitrarily give an employee a poor review is difficult at best, and downright unethical.

3.0

Aug 1, 2014

good benefits and co workers - bad management

Fmla leave specialist

Recommend

CEO approval

Business Outlook

Pros

the benefits are excellent with good vacation, insurance and 401k. the co workers are also good

Cons

the management typical works you to death to meet numbers. they say they care about employees but its all about numbers to them. the pay is not reasonable compared to what someone with the same degree can make elsewhere

1.0

May 27, 2014

DBS

Dbs

Recommend

CEO approval

Business Outlook

Pros

Salary/PTO. co-workers. The medical knowledge you gain. Casual dress code. The friends you make within a team environment

Cons

So many to list....senior management NEEDS TO BE CLEANED out.....they are clueless. You are WORKED to death there. Doesn't matter if you work from which ( which was worse) they literally work you to death and you are put on earnings when you busy your butt working 14 hours a day and still can't get your work done. Claims area is a nightmare don't let ANYONE tell you different. So many back stabbers and STD managers are HORRIBLE they could care less they hang out and leave...HORRIBLE place to work

Viewing 127 - 129 of 1,427 Reviews

Jobs at Unum

Leave and Disability Claims Roles

Unum Scholar Intern - Chattanooga, TN

Customer Benefit Advisor I (On-Site)- Chattanooga

Customer Benefit Advisor I (On-Site)- Columbia

Unum

Unum reviews

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Reviews by job title

Good place to work!

good benefits and co workers - bad management

DBS

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