Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,361 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

54% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (83) , Eligibility Specialist (58) , Leave Specialist (53) , Life Event Specialist (51) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 378 reviews)); "Very flexible with school schedule and good pay." ((in 137 reviews)); "Enjoyed time working there and thought the people were great" ((in 117 reviews)); "Work life balance is good" ((in 86 reviews)); "Awesome culture and great people to work with" ((in 77 reviews))

What are the cons of working at Unum according to real employee reviews?

"Management is bad in some departments" ((in 75 reviews)); "Bad training and no down time" ((in 54 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "Awful upper management, they do not care about lower level employees." ((in 33 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 17 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What Unum locations have received the highest employee ratings?

Chicago , Charlotte , Tampa , San Francisco , Atlanta , Los Angeles , New York , Washington , Columbia , Chattanooga

Unum reviews

3.4

54% would recommend to a friend

(1,417 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.2

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jul 7, 2008

Pay/benefits not worth the headache.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generous paid time off (combination of sick leave and vacation), above average other benefits. Pay is above average.

Cons

Management and work flow structure make getting anything done virtually impossible. Directives are constantly coming from 3-4 different directions. HEAVY reliance on e-mail. 100+ per day is the norm in my former department. Very few difference makers. Mostly middle management types looking to cover their own butts. So many people are looking only out for themselves and their annual reviews that a true cohesive goal is virtually impossible. Front line employees end up taking direction from more than 3-4 people creating chaos in their workload.

3.0

Jun 16, 2008

Overall a good company to work for

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work for overall. I would say it obviously varies depending on your position and direct manager but my experience is that Unum values work / life balance and treats employees fairly. Great benefit package and I would say a fair salary for most positions. Also, company is doing a better job of engaging in community activities.

Cons

Difficult environment to work in sometimes due to the conflicts between sales staff and support staff. The company has really tried to implement recognition programs to get employees more involved in the company and feel valued but they still have some work to do in this arena.

4.0

Jun 13, 2008

Unum is a great place to work

Dbs

Recommend

CEO approval

Business Outlook

Pros

Unum is a great company for several reasons. They actually care about the employees. They will do whatever it takes to make sure we have the tools and information necessary to do our job as efficiently and effectively as possible. They also have a great flexible schedule program, so if you need to leave during the day to get things done, you can make up the time later.

Cons

It can be difficult to get promoted and the timeframes for promotions are kind of long. Other than that, it is a great place to work and start a career. I really enjoy the atomsphere.

Viewing 1414 - 1416 of 1,417 Reviews

Jobs at Unum

Client Experience Representative I- Ask Unum

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Leave and Disability Claims Roles

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Pay/benefits not worth the headache.

Overall a good company to work for

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